Communication and Opinion HCS/320 Communication and Opinion Today, my paper will be focusing on communication in the health care field or industry. Health care communication is needed no matter what your health care title is; whether it is surgeon, CEO of a hospital or health facility, physician, emergency room technician, medical assistant, or medical administrative assistant. Positive communication is needed to establish a well rounded relationship with coworkers, patients, families, and caregivers. Areas that will also be discussed will include how communication incorporate the basic elements of communication, basic elements of effective communication differ from the basic rules of health care communication, a provider encourage a
Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which
Interpersonal relationships is the connection that is shared between nurse and the patients. The nurse should make the care of the patients their first priority the NC code of conduct (2008) state that the nurse should make the care of people their first concern treating them as individual and respecting their dignity. The elements of patients nurse relationships are trust, active listening, respect, empathy and confidentiality. This strengthens the relationship between the patient and the nurse. Interpersonal skills are daily skills we use to relate and communicate with other people.
(Rider & Keefer, 2006, p. 624). With this paper I will define health care communication, and the relevancy of effective personal health care communication with other health care professionals, clients, and patients. With this paper I will describe the relevancy of effective
Effective communication and interpersonal interaction between individuals is important in all situations in society, such as in health and social care settings such as hospitals, nurseries and care homes. Both theories of communication can be taken across into health and social care settings to help communication and interpersonal interaction between health and social care professionals and service users be as effective and as possible. The first theory I will be talking about is the communication cycle which i discussed in P2. The communication cycle is a type of code that requires you figuring out what the other person is trying to say and what their behaviour means. This theory would allow service users and health care professionals to communicate more easily and effectively.
In order for a nurse to deliver patient focused care, they must first develop an effective nurse-patient relationship with the service users that they care for. This is important in order to ensure that the highest quality of care is provided to the patient. As, according to Sheldon (2009), a nurse-patient relationship is based upon the commitment of a nurse to work alongside their patient’s, in order to deliver personal and effective care which meets the identified health needs. Patient focused care involves the patient and nurse working together as a partnership and places the patient and their relatives central to decision making in regards to the planning, implementation and assessment of care. An equal nurse-patient relationship is important in order to ensure that safe, effective and personal health care is delivered and that the patients’ needs are appropriately met (The Health Foundation, 2012).
They must not only be concerned with patient’s and family members but they too must look at their employees and make sure they have a focus and the tools they need to reach the goals and provide safe, efficient, quality healthcare. They must be able to handle any ethical issues. There must be a focus point so that employees have a goal in site to reach for. Leadership is the backbone for nursing and healthcare providers. References Aitamaa, E., Leino-Kilpi, H., Puukka, P., & Suhonen, R. (2010).
3) The predominant concept that ran through the data analysis was that of APNs as a cornerstone, using their expertise, networks, and knowledge of healthcare not only to facilitate patient care but to develop a pivotal role facilitating nursing and medical practice. Sub-themes included enhancing communication, enhancing practice, acting as a role model, and facilitating the patients journey. 4) Ward-based APNs are essential and necessary for providing quality holistic patient care and their role can be defined as more as more than junior doctor
Effective Communication Paper Communication promotes knowledge within a health care organization and is necessary for the organization to thrive. Communication is not only important to the staff but also to the patients within a health care facility who depend on staff communication to receive quality medical care. Without complete communication between staff member’s clinical errors can occur and the patient’s health could be at risk. In this paper the subject will explain how a health care organization shares knowledge through communication and examine, which are the most effective techniques and which techniques are ineffective. This paper will review the application of these techniques and the impact techniques may have on a health care organization.
The purpose of health literacy is so individuals (patients) can understand, make, and act on health care information to make better decisions in their care as well as understanding their diseases/illnesses in order to have better outcomes. “Nurses need to be sensitive to the health literacy levels of their clients particularly as it impacts their outcomes, and assist them to develop a greater understanding of their health issues.” (Hebda & Czar, 2013, p. 23). Some uses in the healthcare system for health literacy include “navigating the healthcare system, including filling out complex forms and locating providers and services, sharing personal information (health history) with providers, and engaging in self-care and chronic disease management. Health literacy requires knowledge of health topics. People with limited health literacy often lack knowledge or have misinformation about the body as well as the nature and causes of disease.