They may find it difficult to carry out physical tasks due to sensory loss. A person is unique and may have had different life experiences which means the way dementia affects them is personal to them. They have different likes/ dislikes and needs so we must try to meet these the best we can. 1.3 A person with dementia may feel excluded from society because the way they are treated by other's. They may not be given the oppourtunity to be involved just because other's haven't got the time of day for them.
Unit 304 2.1 Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights. Conflicts and Dilemmas that may arise between the duty of care and individuals rights could be staff having a difference of opinion over an individual for example a staff member believing they have signs of abuse and another staff member thinking they don’t. This could lead to conflict between the individual’s family / carers if staff involved other agencies such as Social Services. Dilemmas could be knowing when to get further help regarding child/adult protection and safeguarding issues for example if you did not refer the case to social services the individual might still continue to suffer abuse. Another dilemma would be knowing when to break confidentiality and share information.
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. What could happen if there is ineffective communication between the following relationships? • You and your service users Lack of trust and confidence. Could give the wrong type of care. Could miss out on important information – which could result in harm.
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
Individual’s self-esteem can be low, and their body language may be closed or negative, this can make communication difficult with an individual whom is distressed because you may not get any feed back from them, or you may not get a change to talk or be listened to to help them. The individual may even talk a different language or revert back to their mother tongue, which can cause a communication barrier. Also if the individual has a learning disability they may not understand how/why they are feeling, or may not know how to express it. 1.4 Explain how working with an individual who is distressed may impact on own well-being. Working with a person whom is distressed can also be distressing for the person caring and comforting
This may lead to miscommunication and the client’s needs going unnoticed/unmet. This in turn may lead to inadequate care or in extreme cases harm. 2.2 Factors to consider when promoting effective communication • Client’s ability to comprehend – language, sensory impairment, emotional state, learning disability and mental health. • Would the client benefit from the support of an interpreter language/signing. • Would the client benefit from the support of a family member or friend (giving consideration to confidentiality).
This would make it difficult for the service worker to communicate information to the service user. Learning disabilities can also affect a service user’s ability to communicate. While speaking to a Speech and language therapist, I learnt that service users with Semantic-pragmatic disorder find it difficult to effectively communicate with others. Semantic pragmatic disorder causes delayed language development and have difficulty following conversations. This means that the service user cannot fully communicate their feelings and opinions and would struggle to convey what is wrong with them
One of the important ethical issues to check, is that you do not know the person, and that you are not connected in anyway that is inappropriate, this is called a dual relationship this may be unavoidable in small towns, we would also need to assess that that there are no sexual attractions, on this basis the therapist may decide they cannot work with the client, and may offer the client an alternative therapist. The prospect that this could happen must be explained to the client in the initial consultation, so you can build trust, and the client can feel that you are working in their best interests. It is also important to make sure that the power of the relationships formed between therapist and client is of an equal one, it is extremely valuable to empower your client, and not take the power. The only time a therapist should show authoritarian power is when using inductions which require this
| However, if there is no communication between staff or patients or clients then they will feel threatened or unsafe. | This can be related to Argyle’s Theory of Communication because if the patient, staff member or client has an idea then they won’t be able to communicate that idea because they feel unsafe or threatened. | Affection/Belonging | Effective communication between a professional and a client or patient might result in the patient or client feeling like they belong. | However, if there is a lack of communication the client or patient may feel like an outsider. | This can be related to Argyle’s Theory of Communication because if the patient, staff member or client has an idea then they won’t be able to communicate that idea because they may feel like they are an outsider.