Language Barriers in Health and Social Care

959 Words4 Pages
Language and communication barriers Language is the way that humans communicate; this can be written or spoken. Language is often different for individuals from different countries of ways of life e.g. French, Spanish and English. Communication is the exchange of information from one person to another. A number of factors can affect an individual’s ability to effectively communicate with others. These can prevent a service user from using a service as it can interfere with the individual’s ability to send or receive information about their care. Disability can affect a service user’s ability to communicate with the service workers. Sight impairments can make it difficult for service users to read leaflets and consent forms. This is a barrier because it means that the service user can’t fully access all the information that is required in order for them to use the service entirely e.g. a blind service user would be unable to read the consent form, needed to have a life saving operation. To overcome this barrier, positive care environments must provide alternative forms of communication e.g.braile or verbally. If a service user has a hearing impairment, it would mean that the individual would struggle to communicate verbally with the service workers and be unable to hear them. This would make it difficult for the service worker to communicate information to the service user. Learning disabilities can also affect a service user’s ability to communicate. While speaking to a Speech and language therapist, I learnt that service users with Semantic-pragmatic disorder find it difficult to effectively communicate with others. Semantic pragmatic disorder causes delayed language development and have difficulty following conversations. This means that the service user cannot fully communicate their feelings and opinions and would struggle to convey what is wrong with them
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