Situational Analysis of Westjet

1543 Words7 Pages
History and Background WestJet Airlines is a low-fare company founded in 1996 by Clive Beddoe and a team of other partners including Tim Morgan, Don Bell, Mark Hill and David Neeleman. During its first years WestJet was focused on routes in western Canada especially in the city of Edmonton, Calgary, Vancouver, Kelowna and Winnipeg but then during the early 2000s, it started expansion in Eastern Canada. From 2004 the company began its international expansion to the United States. Today, WestJet serves more than 70 destinations in Canada, the U.S, Mexico and the Caribbean, operating with a fleet of about ninety-nine Boeing 737s. Mission and Culture The mission of the company is to enrich the lives of everyone by providing safe, friendly and affordable air travel. It spends effort on managing employees in order to give a great experience to customers. For its excellence in culture, WestJet is one of Canada’s 10 Most Admired Corporate Cultures and recently it entered in the Canada Corporate Hall of Fame. WestJet is committed also to be greener both in the air and on the ground. To reduce emission footprint, the company uses efficient operation strategies to avoid unnecessary waste. Customers WestJet believes that people would rather fly than drive if low fare airplane tickets are available. They also believe that people always have the need to travel to visit friends and relatives. WestJet is targeting these people by giving them the option to fly cheap. Most importantly, lower service for less money does not mean less customer service for WestJet. WestJet is also continuously scanning the North American market for more opportunities, targeting vacation goers and business travellers by offering them affordable, easy to book travel packages for over 30 destinations in the U.S. and across Canada. WestJet mastered the idea that it does not matter how good of a company

More about Situational Analysis of Westjet

Open Document