Sample Multiple Choice Questions For Oqm

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OPERATIONS MANAGEMENT This test focuses on the process of transforming inputs through a value-added process to produce goods and services. Topics covered include value chains, performance measurement, process selection, facility layouts and work systems, forecasting, inventory and resource management, production scheduling, lean operations, quality control, and project management. (3 credits) OPM-301-TE This is a 2 hour examination consisting of 100 multiple-choice questions (worth 1 point each). A passing score is 60 out of 100 points. While studying you should become familiar with operations management concepts as well as the common quantitative approaches to solving operations problems. Some questions may require simple calculations. You may bring a non-programmable calculator to the exam. Here are the topics covered and their approximate importance on the test: I. OPERATIONS: THE STRATEGIC VIEW A. B. C. D. II. (10%) Operations as applied systems theory Value chains and supply chains as operations systems Measuring system performance: productivity, efficiency, reliability Operations as sustainable competitive advantage (40%) DESIGNING THE OPERATIONS SYSTEM A. B. C. D. E. F. Forecasting the marketing-operations mix Product/service design Facility location Facility capacity Process types and facility layout Design of the human system and jobs III. MANAGING THE OPERATIONS SYSTEM A. B. C. D. E. F. G. H. (50%) Quality Management: schools of thought Quality Management: tools and techniques Lean and Six-Sigma Scheduling inputs, throughputs and outputs Materials planning and management Logistics and transportation management Inventory methods and management Project management Textbooks to help you prepare: Either text will provide appropriate preparation, as will most college-level texts in this subject. Collier, David A. and James R. Evans. OM.

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