Introduction to Operations Management - Competitiveness, Strategy, and Productivity -Test Bank

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Chapter 02 Competitiveness, Strategy, and Productivity True / False Questions 1. An example of a strategic operations management decision is the choice of where to locate. TRUE Difficulty: Hard TLO: 3 Taxonomy: Knowledge 2. An example of an operational operations management decision is inventory level management. TRUE Difficulty: Hard TLO: 4 Taxonomy: Knowledge 3. An example of a tactical operations management decision is whether to build a new facility or to expand an existing one. FALSE Difficulty: Hard TLO: 4 Taxonomy: Knowledge 4. An example of a tactical operations management decision is determining employment levels. TRUE Difficulty: Hard TLO: 4 Taxonomy: Knowledge 5. Productivity is defined as the ratio of output to input. TRUE Difficulty: Easy TLO: 7 Taxonomy: Knowledge 6. Productivity is defined as the ratio of input to output. FALSE Difficulty: Easy TLO: 7 Taxonomy: Knowledge 7. Competitiveness relates to the profitability of an organization in the marketplace. FALSE Difficulty: Easy TLO: 1 Taxonomy: Knowledge 8. If people would only work harder, productivity would increase. FALSE AACSB: MD Difficulty: Medium TLO: 8 Taxonomy: Knowledge 9. Tracking productivity measures over time enables managers to judge organizational performance and decide where improvements are needed. TRUE Difficulty: Medium TLO: 8 Taxonomy: Knowledge 10. Productivity is directly related to the ability of an organization to compete. TRUE Difficulty: Easy TLO: 7 Taxonomy: Knowledge 11. A characteristic that was once an order winner may become an order qualifier, and vice versa. TRUE Difficulty: Medium TLO: 3 Taxonomy: Knowledge 12. Outsourcing tends to improve quality but

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