Information Systems In Business - Chap014R.Docres

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14 Enterprise and Global Management of Information Technology CHAPTER OVERVIEW Chapter 14: Enterprise and Global Management of Information Technology discusses the major challenges that information technology presents to business managers, the components of information systems management, and the managerial implications of the use of information technology in global business. LEARNING OBJECTIVES 1. Identify each of the three components of information technology management and use examples to illustrate how they might be implemented in a business. 2. Explain how failures in IT management can be reduced by the involvement of business managers in IT planning and management. 3. Identify several cultural, political, and geoeconomic challenges that confront managers in the management of global information technologies. 4. Explain the effect on global business/IT strategy of the trend toward a transnational business strategy by international business organizations. 5. Identify several considerations that affect the choice of IT applications, IT platforms, data access policies, and systems development methods by a global business enterprise. 6. Understand the fundamental concepts of outsourcing and offshoring, as well as the primary reasons for selecting such an approach to IS/IT management. SUMMARY • Managing Information Technology. This can be viewed as managing three major components: (1) the joint development and implementation of e-business and IT strategies, (2) the development of e-business applications and the research and implementation of new information technologies, and (3) IT processes, professionals, and subunits within a company’s IT organization and IS function. • Failures in IT Management. Information systems are not being used effectively or efficiently by many organizations. The experiences of successful organizations

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