Master of Business Administration Case Study--- CVS Caremark Company Lisa Walley lwalley1@capellauniversity.edu MBA6012 – Integrated Global Marketing Professor Joseph Levesque November 16, 2012 CVS Caremark’s role in reinventing pharmacy through its distinctive business model couldn’t be more imperative than it is today. CVS Caremark is a leader in the pharmaceutical services industry. It was formed in 2007 as a result of the merger of the nation’s largest retail pharmacy chain, CVS, and the second largest prescription benefits manager (PBM), Caremark Rx. CVS Caremark is the largest purchaser of prescription drugs and hence the lowest cost provider of prescription drugs in the United States. In addition, CVS/pharmacy is also among the very few drug store chains that are less than five miles of majority of the nation’s population.
CVS CAREMARK SWOT ANALYSIS CVS CAREMARK SWOT ANALYSIS CVS/pharmacy is one of the nation's largest retail pharmacy chains, with 7,458 stores located in 42 states, the District of Columbia, and Puerto Rico. With more than 40 years in the retail pharmacy industry, CVS/pharmacy generates over 68% of its revenue from the pharmacy business (http://info.cvscaremark.com/our-company). CVS/pharmacy fills more than one of every seven retail prescriptions in America and one of every five in their own markets. Their ExtraCare program boasts over 65 million cardholders, making it the largest retail loyalty program in the country. CVS Caremark has three operating segments: CVS/pharmacy, Caremark Pharmacy Services, and Minute Clinic, which is a walk in clinic that operates within CVS Pharmacy stores.
CVS moved quickly to become one of the top players in the rapidly consolidating U.S. drugstore industry. In addition to pursuing acquisitions, CVS also was growing organically by aggressively opening new locations. In 1998, for example, the company announced plans to open as many as 200 stores in New York City over a three-year period. At the same time, some of the older locations, particularly those in strip malls, were being closed down in favor of freestanding sites, some of which began featuring drive-through pharmacies. CVS has grown its business into the largest retail pharmacy in the world through strong organic growth and a tradition of acquisitions.
With over 500 stores, Dick’s has continued to expand and add stores at a steady rate of about 15% a year (CNN, 2012). The company recorded revenues of $4,871.4 million during the fiscal year ended January 2011, an increase of about 10% over 2010 (Value Line, 2012). The increase in revenues is attributed to expansion with new store sales and the addition of e-commerce sales. Company and Industry Analysis Dick’s Sporting Goods, is an authentic sporting goods retailer founded in 1948, by Richard Dick Stack. It currently operates over 500 stores in 40 plus states mainly in the eastern parts of the United States, and hopes to get up to 800 one day.
The chain operates throughout the United States and in Canada, home to more than 30 stores. Old Navy accounts for approximately 40 percent of The Gap, Inc.'s $15.8 billion in sales. Origins The Gap, Inc. represented one of the most impressive success stories in the history of the U.S. retail business. The clothing chain was founded by Donald G. Fisher, whose frustration at finding a pair of jeans that fit led him to open his own clothing store in 1969. Fisher, a successful real estate developer, was 40 years old when he opened the first Gap store near San Francisco State University and attracted crowds of customers a generation his junior.
By 2008, European SSP sales were expected to exceed $150 million, and by 2010, they would draw for 10% of European home coffee maker market. Now, Kraft is ready to introduce the pod to North America, a debut that is expected to bring in BILLIONS. Kraft Foods controlled 15% of the global coffee market in 2004. Kraft’s own coffee brands, Maxwell House and Nabob, owned a combined 32% share of the Canadian market. Their main competitor in Europe was Senseo, who introduced their pods in 2001, selling five million coffee makers and three billion pods by 2004.
[Type the company name] | Kaiser Permanente | Davies Award Reflection Assignment | | | | Kaiser Permanente (KP) is the largest not-for-profit integrated delivery system in the United States, and as of 2010, it has almost 200,000 employees and physicians, approximately 9 million active members, and $40 billion in revenue. Even though KP was utilizing database technology since the past four decades, it decided in 2003 to overhaul its systems and invest heavily ($4 billion) in creating a consolidated EMR called KP HealthConnect (KPHC), whose goal was to transform care and service delivery. To succeed in this monumental undertaking, KP implemented the Blue Sky Vision, which concluded that in 2015 “a successful health organization would recognize that the true primary care provider has always been the patient and his or her network of family and friends. The patient’s home would be the center of early diagnostics and service, with care givers serving as advisors on service options, clinical efficacy, genetic profile influence, and cost considerations. The Blue Sky Vision, they further concluded, could be achieved with technology that already existed, including long-standing technology such as the telephone”.
Gap’s clothing could be found on anyone, to a popular celebrity to typical American families. With the new president Millard “Mickey” Drexler in 1983, the company had begun a strategy that focused on rapid expansion. Drexler helped improve the company’s revenues dramatically. In the year that Drexler was hired the company had recorded annual revenues of $400 million in 450 stores. By 2002, Gap Inc. had expanded to over 2000 stores and annual revenues of $14 billion.
(Walgreens Co.) V. Summary Walgreens is the largest drugstore chain in North America operates 8,385 locations in 50 states, the District of Columbia, Guam and Puerto Rico. As of August 31, 2012, the Company had 7,930 of Drugstores, 366 of Worksite Health and Wellness Centers, 76 of Infusion and Respiratory Services Facilities, 11 of Specialty Pharmacies and two of Mail Service Facilities (Walgreens.Co). Walgreens has taken a very positive growth outlook toward its e-commerce business by have multiple w 10 mobile apps and mobile sites, in addition to many e-commerce sites, including Walgreens.com, DuaneReade.com, Drugstore.com and
In, 1983, the first Sam's Club members-ware house store opened, and the first Supercenter opened in 1988. By 1989, there were 1,402 Walmart stores and 123 Sam's Club locations. There was more job oppurtunities more than ever, and sales have grown from $1 billion to $26 billion. Today, there are 9,826 stores in 28 countries that employ 2.1 million associates, serving more than 176 million customers a year. There are many purposes to why Walmart is so successful, but one of the main reasons is the development of the bar