Acquire or Develop Talent Tanglewood should acquire talent, because it wants to keep performance and customer service at high levels. In addition, while old stores under Tanglewood have the same basic look, the management styles and human resource can use some improvements. Acquire talent is very helpful for new stores, because employees would “hit the ground running” and be at the peak performance the moment they arrive. Hire Yourself or Outsource Personally, I think Tanglewood should hire itself. Outsourcing is more practical for small and medium companies.
After careful consideration of possible options three viable options are highlighted that I feel would maintain the trust and our reputation with our customers. 1. Remake the whistle in question and repackage the entire collection 2. Remove the whistle and ship the collection with a replacement toy 3. Keep the whistle included but add a separate replacement Any solution that we choose should consider the highest customer satisfaction and thus provide our customers with the care, consideration, and ultimately value that they have come to rely on our company to provide.
It is unrealistic to believe that Company Q can instantly jump from their current posture to one of deep and meaningful social responsibility and corporate ethics. However, by addressing even just the three most recent examples that were given, the company could make some significant strides in increasing their responsibility to the local community, their responsibility to their customer base, and their attitude toward their workforce. Let us look a bit closer at each of the aforementioned areas of focus. Responsibility to the local
TELECAM 1. What do you think of the Internal Venture concept? Would you maintain it? Based on very definite management style, it seems that Allan would like to encourage the innovation and make sure that company stay competitive and benefit from an opportunistic, entrepreneurial environment. The concept itself is great so I would maintain it, however, it’s clearly that Switch division (old BNC) still has strong conservative culture, people and structure.
Case #1 Acquire or Develop talent My professional Recommendation: I think it is best for Tanglewood to focus more on developing talent from within because it saves the company time and money. In house employees already know about the company, and the products it has to offer. They also know about and are use to the organization’s culture, and has a proven track record. Therefore, fewer resources will be needed for this candidate. Hire Yourself or Outsource My professional Recommendation: I think it is best for Tanglewood to focus more on doing the hiring themselves because they get to set the criteria for the new employees themselves, and they get a chance to get a feel for the employees first hand.
Teams exist for a specific purpose in companies with the right mix of attention, trust, and commitment and shared leadership. Challenges will arise if the team members are not pulling together towards the same aims and objectives. Communication and information will go a long way to the successfulness of any team performance. 1-3 Teams are no different from individuals, with the exception that usually more people are involved within a team set-up. Teams need to have clear direction, and without clear direction or clarity about where it’s heading will flounder in the struggle to achieve real and possibly any real results.
Troy’s inability to accept change and even his inability to see the change the world is undergoing directly hurts his relationship with not only Cory, but also indirectly impairs his ability to understand his own wife. After Cory learns that Troy will not allow him to play football, he accuses his dad that the reason he won’t let him play football is, “cause you didn’t have a chance! You just scared I’m gonna be better than you, that’s all” (58). Although Troy does not flat out say he is afraid of Cory surpassing him, in all the cases where Troy explains his reasons in not letting Cory play football, he always underlines his resentment towards sports because of the injustice sports had given him in his own life. This clearly expresses that because of his own experience with injustice, Troy is involuntarily jealous of the opportunity Cory is receiving through his scholarship which results in his action of not allowing Cory to participate in sports.
Your customer service policy determines the relationships you will have with the three most important elements in the survival of your business. Training • Customer service departments need ways to measure their success. Employees can't expect to provide your idea of great service if they don't know that means. In the book Award-Winning Customer Service, Renee Evenson writes "Before you can expect the people in your organization to provide outstanding customer service, they have to know how to give outstanding customer service." Policies set service guidelines and train employees.
He shows his dependency on money instead of the family with definite evidence of anxiety to acquire his father's insurance check, that the family was waiting for from the start of the movie, in order to attain his goals. Difficulties and obstructions that prevent him and his family's advancement to overcome their situation continually disappoints Walter. He thinks that money will be the answer to their predicament, but he is practically unsuccessful with
Also, to ensure consumers trust, the company should continue to be open with the public and continue to find ways of being better and safer. 4. I believe Odwalla’s decision to voluntarily recall was an act of corporate social responsibility because it allowed