Unit 4222-202 questions 1. Describe the duties and responsibilities of own role: As a Health Care Assistant my role is to make sure that all the service users’ needs are met. By doing that I will need to follow the patients care plans provided for them. This will give me information on any illnesses, mental health issues, what they use for mobility, whether they are independent or need help with personal hygiene care. I also must follow all rules and regulation policies within the work setting and keep up with any relevant training I may need to keep me up to date and informed.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift, thereby keeping other staff informed and aware of current situations within the workplace. 1.2 Explain how effective communication affects all aspects of own work Communication affects all aspects of work and is an essential part of the job. Affective communication is to understand the resident and assist them. Nothing can be done without proper communication, whether its carers expressing to the resident or the resident expressing to the carer.
1.1 Identify the different reasons people communicate • Communication is an essential tool a carer can use to meet the needs of clients. It is a basic requirement for a Carer to communicate with individuals/ Clients and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace.
•To participate fully in the overall care of the service user. •To ensure that the day to day running of the care aspects of the Home are in accordance with management policies/procedures, and to ensure compliance with statutory requirements and the “National Care Standards Commission” in particular. •To give guidance and training to the care staff and to provide support and direction as required. •To be involved with service user’s activities both inside and outside of the Home and encourage leisure pursuits accordingly. •To accomplish staff supervisions at two monthly intervals to ascertain their training needs and discover any aspects concerning their employment that they or you wish to discuss.
1.1 Explain what it means to have a duty of care in own work role. 1.1 To have a duty of care in my own work role, which is a requirement, ensures that myself, my family and all the children I look after are safe, happy and secure in my setting within the law. I have cleaning practices in place, I am first aid trained and use accident and incident forms accordingly. I risk assess continuously visually and act where needed. I use a daily diary including a registration sheet so I can account for daily outings etc and have good communication with my parents.
Families need to be included in any changes, or plans for the service, and close friends of individuals. Case Managers, commissioners and if registered, CQC all must be kept current, along with Operation and Regional Managers of the organisation. 1.2 Communication in a service has to be constantly monitored and adapted if not proving to be effective. A communication book is an excellent communication tool, staff make a note of any appointments, telephone calls, meetings that have happened during their shift. When staffs come on duty they must first read the communication book, and then sign each entry.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication notes after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace during the shift. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a Carer, I would discuss the options and choices available to the individual to allow them an informed choice regarding their care. 1.2 Explain how effective communication affects all aspects of own work; Effective communication is a must within my aspect of work.
Care plans also keep the relatives informed and should they have any issues or questions they can come and ask staff about this. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them to make an informed choice with regards to their care. Communication when used effectively affects all aspects of my work. It allows me to make direct and correct decisions for the residents providing
As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations. We also communicate to maintain and establish relationships with others, to share opinions, knowledge, emotions, to give encouragement and show others they are valued. The individuals will communicate with carers to express their needs and to ensure they are met. As a Carer I would also discuss the options and choices available to allow them an informed choice. 1.2: Explain how communication affects relationships in the work setting.
Unit 4223-301 Engage in personal development in health, social care or children's and young people's settings. Outcome 1: Understand what is required for competence in own work role. 1. describe the duties and responsibility's of own work role: I have a duties of care to my patients through communication, patient care and commitment. On a daily basis I am expected to make sure all the patients I look after have everything they need from having there morning washes to having breakfast, lunches and dinners, communication skills are extremely important in my role as I need to speak with a patient to make sure they understand what it is I will be doing and also speaking to a patients relatives about how there relatives has been from a health care perspective. I also have a duty off care to tell a senior member off staff (E.g staff nurse, sister/charge nurse) if I notice that there may be a problem with a patients health or anything I am concerned about.