Unit 4.1 Level 3 Uniformed Public Services

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Definition of Discipline The practice of training people to obey rules, orders or a code of behaviour, using punishment to correct disobedience The need for Discipline ‘Obedience to authority’ is one brief definition of discipline, but discipline can be used in many different contexts. For example, it may be used as an order, a deterrent, a threat, or to control or train, and it may or may not have the authority of a written law to reinforce it. Self-discipline Self-discipline is another form of discipline, and an essential quality for a member of any service. Self-discipline can be defined as the ability to apply yourself in the correct manner, including controlling yourself and your feelings. Personal Grooming and Presentation In the uniformed public services, where members of the public may be looking for you to help or guidance, it is particularly important that you are of smart appearance. People for impressions and opinions about us from the way we appear to them, so if you want to create the right impression it is important that you are correctly presented. Punctuality In order to run efficiently and effectively, organisations have to keep to tight schedules and this means being governed by time. In the public services punctuality is vital so that, at any time, someone can say where, when and how many people are on duty. At the beginning of a shift, public service personnel are briefed about any major issues that may have arisen; for example, police officers would be kept updated about a missing child. If you are late for a shift and miss the briefing, then you are preventing that organisation from operating as its full efficiency. Reliability An organisation is only as reliable as its members. Uniformed public service employees must be reliable, so that an employee can be depended upon. Forgetfulness or dishonesty can bring disrepute
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