Unit 206 Understand the role of the social worker. Understand working relationships in social care settings. 1.1 Explain how a working relationship is different from a personal relationship. A working relationship is different from a personal relationship in a few ways, such as boundaries, you could ask someone in your personal life any number of questions, but a working relationship must be held as a professional one and thus boundaries must be put up, like not showing romantic interests or feelings around the home for example, which is considered unprofessional. You don’t share personal information as you would with friends; you have to meet the policies and procedures of the place of work, such as calling family members by their name instead of mum or dad, having no emotional attachment visible, and treat everyone with equality, regardless of your opinion.
Learning Outcome 1- Understand working relationships in health and social care 1.1 Explain how a working relationship is different from a personal relationship A working relationship is different from a personal relationship because of the boundaries, professional codes of conduct, policies and procedures that are in place in a working environment. In a working relationship you would not share personal information as you would with your friends. A working relationship is effective when everyone involved is able to do their job to a high enough standard. A professional distance must be maintained in a work environment even if you are working with someone with whom you do have a personal relationship. A personal relationship is the relationship you have with your family and friends and it is not work related.
CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries, professional codes of conduct, employer policies and procedures, you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal information and should not have an emotional attachment and is primarily based around your job role. A personal relationship has an emotional attachment due to having family and personal friends and is not work related. 1.2 Describe different working relationships in Health and Social Care Settings The different working relationships in health and social care setting come in 3 ways e.g. policy making, administration, and the hands on staff (care assistants) The working relationship in health and social care starts with the policy making , the Team need to know everything from the law to the public sector they will then pass on the details to the administration team who will then compile the correct forms for completion by the hands on staff giving them information on the customer and ways of feeding back correct information for reporting back. There is then the hands on staff who will implement all these procedures in their daily jobs.
In health and social care there are many different working relationships and they include users, their families and friends, colleagues, management, professionals (doctors, nurses, social workers). For each we develop different relationship, some of them may be more formal than other making sure that it will be professional all the time ( we would not talk to the doctor or social worker in the same way as we talk to colleagues or users). Relationships with users are mostly one on one, we listen and observe, ask how they feel, their needs and preferences while providing care. For doctors and other professionals we should have adequate approach and keep up to date records for medical support. Relationships with colleagues should be based on respect and collaboration on daily basis.
1.2 In the health and social care setting there are many different working relationships. Relationships such as social services, fellow colleagues, managers, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that
Ref: 26 Title: Understand the role of the social care worker 1. Understand working relationships in social care setting 1.1 Explain how a working relationships is different from a personal relationship There are many reason that to show how working relationships is different from a personal relationship A working relationship is a relationship between people who I worked with or have to contact with when I am working such as my colleague, nurse, manager, residents, GP and doctor etc. who I have to have a professional approach, knowing our boundaries for example you must not except gift or payment from your resident, no emotional, no argue, sharing personal information and socially are limited and working relationship based on policies and procedures. A Personal relationship can be family relationship and friendship who I can share my life information, allow to give or except gift from friend and family, share emotional and argue, no limited for socially, no need to have professional approach and personal relationship and don’t need policies and procedures to follow. 1.2 Describe different working relationships in social care setting There are many different working relationships in social care • Colleagues • Supervisor • Nurse • Manager • Doctor • Residents and their family • Etc.
ASSIGNMENT 206 UNDERSTAND THE ROLE OF THE SOCIAL CARE WORKER TASK A Short Questions. Ai) Explain three differences between a working relationship and a personal relationship. A working relationship is between co-workers and clients, this is a relationship where I am at work and would have little or no contact with them. A personal relationship would be my personal life (family/friends) where I would be enjoying extra curricular activates and engaging in my social life. Three differences between the two are as follows: 1.
The role of a health and social care worker. 1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and a personal relationship is that a working relationship has certain boundaries, professional codes of conduct and employer policies and procedures. In your working relationship you would be friendly, have a different approach to people, treat them with equality and you would know your role and responsibility. You would not share personal information as you would with friends and family and confidentiality is a key factor. Also a working relationship should have no emotional attachment and is based around your job, where as a personal relationship does have an emotional attachment due to having family and personal friends which is not work related.
If you have a disagreement with a colleague, this would have to be resolved in a calm and professional manner, not letting feelings cloud your judgement. Whereas in a personal relationship feelings are the main component in the relationship not logic. Also in a professional relationship you must be conscious that people who you are working with may not have the same sense of humour or attitude as you may have, which means that you must be mindful of this when communicating with them. For me this is a key component of my professional and personal life as my partner who I live with works in the same setting as me, so I spent my day separating my personal life from my professional, we do cross paths but we have a rule that we do not talk to each other at work unless it is about professional duties/issues and another rule is that we can only talk about work on the journey to and from work, this just allows us to separate the professional and personal relationship. 1.2 Describe different working relationships in health and social care settings.
Maxine Nethercott 1. Unit 6 Understand the role of the Social Care Worker The differences between working and personal relationships in the care settings. Is that in a working relationship that is a place where you work, you are part of a team, you get paided for what you do, you have to follow Policys and Producers and follow the legistration , you have boundries to follow e.g. not giving out your personal information about yourself your home address or phone number. You need to respect them and understand their needs, you also need to build up a good working relationship so they can trust you .You are responsible for looking after them , you must like the person you work with .