Communication is the art of exchanging information between two parties. The information is often in form of words, voice intonation and body language (Carson & Bain, 2008 pg 36). Effective communication does not entail talking only, but should also ensure the positive wellbeing of the agents that are linked towards the communication process (Cohen et al, 2010 pg 44). Professionals in the health and social care need to have effective communication skills for developing and maintaining positive and healthy social relationships and information sharing within the health care premises (Fairbanks & Candelaria, 2009 pg 132). Understanding effective communication and the interpersonal relation skills begins with knowing the contexts of communication, forms of communication, interpersonal interactions, communication and language needs which includes preferences (Mcsherry, 2012, pg 24).
SHC 31: PROMOTE COMMUNICATION IN HEALTH, SOCIAL CARE 1.1. Identify the different reasons people communicate. Communication is good for giving and receiving information. It is the underlying base that supports how we live our lives. What we say, how we say it and our body language communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods.
This assignment will describe how communication skills are used in health and social care sector. It will also explain some of the factors that can restrict or encourage communication and which verbal and non-verbal communications affect the communication cycle. Relevant Theories: Any health and social care department consists of different types of service users. As a care provider we need to implement several types of communication techniques through knowledge, experience and skills. As per the theorists who have made the valuable researches and recommendations in order to involve the effective communication.
Effective communication in Health and Social Care settings P1 and P2 In this essay I will be explaining effective communication and interpersonal skills. Then I will be explaining the role of effective communication and interpersonal interaction in health and social care settings. Effective communication is the process of sharing information, thoughts and feelings between two or more people through speaking, writing or body language. Effective communication requires that the information you are receiving or conveying is received and understood by someone in the way it was intended. The aim of effective communication is to acquire information.
Qualifications of medical assistants Medical assistants work in a very busy environment that often requires them to practice much patience. They are involved in working with the patient as well as other medical personnel such as doctors and nurses. The responsibility to keep the busy hospital environment organized is not one that is easy to uphold. Often the medical assistants find that they are responsible for the basic functioning of the doctor’s office as well as the patients well being. If records are misplaced or wrongly filed, the results could be detrimental.
Everyday health care workers around the world are faced with tough decisions. The law guides many decisions but some decisions require ethical considerations. Making good ethical decisions is not always as easy as it seems. Making ethical decisions is even harder when the primary intention is to be helpful, but it is beyond an employee’s qualifications. All healthcare professionals need to pay attention to the wishes of their patients.
further training, can improve working practice and as such, improve the standards of care provided. It can also identify areas of good practice that can be shared with others. How standards can be used to help a social care worker reflect on their practice? As social care workers, we all work to a set of standards that determine how we carry out our working practice. These standards are guidelines, policies and procedures that we are expected to follow, that identify the quality of care we are expected to achieve and deliver.
These abbreviations certainly save time and can expedite care, but they can also cause a multitude of problems. Abbreviations for differing medicines can be mistaken, Medical errors are typically caused by illegible writing and misrepresentations of some types of abbreviations when providing treatments or filling a prescription. As a result health care agencies, such as the Joint Commission on Accreditation of Healthcare Organizations have required hospitals and other medical facilities to create a list of unacceptable abbreviations. Many facilities are also discouraging the use of abbreviations in medical records and documentation. Standardization is paramount and will require practice changes for all healthcare providers.
They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on. Communication between care providers and care users Health care professionals can communicate with service users frequently in a variety of ways. These could could be formal or informal. If communication is not understood by the the service user it can make them feel as though their concerns are not being treated properly and that they are not receiving the quality of treatment they would like. Therefore it is absolutely essential that the the communication between care providers and receivers is of good quality.
There are many instances on a daily basis where patients’ medical data must be disclosed. Some examples of this are for payment reasons for insurance companies, for health-related services or benefits, for research purposes, for fundraising activities, for treatment alternatives, or when the law requires it. These are all pretty clear, unavoidable reasons for patient disclosure and are generally uncontroversial. There are, however, other times when situations arise where it is not as clear how to handle the issue of confidentiality. One example of this is if disclosing would be in the greater public interest, such as if details of a serious crime (or intended crime) were