Unit 4222-324 - Support individuals with specific communication needs (HSC 3029) Outcome 1 - understand specific communication needs and factors affecting them. 1. Explain the importance of meeting an individual's communication needs. Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carers to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method.
In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures. Sometimes you are able to communicate
Communication 2.1 Compare ways to establish the communication and language needs,wishes and preferences of an individual. You need to be clear of there needs, ask them personally, ask the family members or the key workers, read their files, you will benefit from any information, there may be drawbacks if you come across any barriers, and you may need to find other means, i.e translators e.t.c. 2.2 Describe the factors to consider when promoting effective communication. Make sure you speak clearly and pronounce your words, and check the tone and pitch of your voice , you don’t always need to shout. Use the correct language, take time to say things, speaking quickly can cause confusion.
It varies because of mood and behavioral influences. If one is in a bad mood they will typically communicate negatively and without thinking about the affects it may have on someone else. Regardless of how we communicate we need to realize that all communication is cultural. In essence, it portrays ways we have learned to speak and send nonverbal messages. Not only are there different principles and contexts to consider, but there are also cultural barriers.
Some of the challenges that arise when communicating with different cultures are difference in communication styles, attitudes towards conflict, decision-making styles, and approaches on tasks. It is important we accept each and everyone’s differences. Non-verbal communication may be more effective when dealing with different cultures and languages. Effective communication requires special attention and consideration from each party. When cultural barriers exist, one must rely on nonverbal communication to relay the correct message.
John Swales, the author of “The Concept of Discourse Community” tells the difference between “discourse community” and “speech community”. And I will tell you my thoughts about it. I think, the most different point is that discourse community has a wider edge of people while speech community may have more specific situation of people. A group consisted with people speaking specific language or dialect could be called a speech community. Yet discourse community consisted by people who have the same goal, using language or some other tools to intercommunicate with each others; different language would not be a problem.
By finding out about a person’s cultural background will give you an insight as to the best way to communicate with them. Language
The person wants something, feels discomfort, and or has feelings or thoughts about something. In deciding to communicate, the person selects the method or code which he or she believes will effectively deliver the message to the other person. The code used to send the message can be either verbal or nonverbal. When the other person receives the coded message, they go through the process of decoding or interpreting it into understanding and meaningful. Effective communication exists between two people when the receiver interprets and understands the sender’s message in the same way the sender intended it.
UNIT 324 support service users with specific communication needs Understand specific communication needs and factors affecting them 1. It is important for the carer to be aware of the service users preferred method of communication and to support the individual to use their preferred method. Service users have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right.
1 Understand specific communication needs and factors affecting them 1.1 Explain the importance of meeting an individual’s communication needs Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right.