Team Simulation Case Study

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Running Head: GROUP MEMBERS AND LEADERS Group Members and Leaders Amina Mari University of Phoenix PSY 430: Team Dynamic for Managers Ernie Hernandez, PH.D. October, 26, 2009 Introduction The Team Simulation The “Team Simulation” is about creating a task force team within the FBI that is directed against drug crime in the Southern Arizona Region. Students are asked to assemble team members for the task force. The positions that have to be filled include: a) Lead Agent; b) Assistant Agent; c) Intelligence Agent; and d) Field Specialist. However, students have to take into consideration skills and responsibilities of provided candidates and fill available positions accordingly. Thereafter, a problem between…show more content…
Among the qualities he brings to the Team are 12 years of job experience within the FBI, specific knowledge about drug regulations in the region, language efficiency, and having led four previous assignments with success. Although he is not considered outgoing, he can assume leadership and assertiveness when necessary. Furthermore, Sam has very high work ethics, which makes him a trustworthy leader. Reason for Choosing Assistant Lead Agent The Ability to follow orders and understand information from various team members are important skills when considering the Assistant Lead Agent position. Ricardo Gonzales is known for his capability of synthesizing information and favored by superiors due to his work ethic and ability to follow directions. Furthermore, he speaks Spanish and English fluently, which helps in achieving goals within the scope of responsibilities of the task force. Whereas Ricardo has never assumed leadership in a group yet, assigning him as Assistant Lead Agent will prepare him for leadership positions in the future. Reason for Choosing Intelligence…show more content…
Teams can use the 4Rs Method to analyze the conflict logically, which will lead to finding an appropriate approach to solving issues at hand. After analyzing the problem teams can chose between several approaches, which include the A-E-I-O-U Model, negotiation, mediation, and arbitration. The A-E-I-O-U Model is based on specific steps that help group members reach a consensus decision. Furthermore, group members’ concerns are taken into consideration and understanding them is mandatory in finding a viable solution. The steps in the A-E-I-O-U Model include: a) assume that the other members mean well; b) express one’s feelings; c) identify what one would like to have happen; d) outcomes one expects are made clear; and e) understanding on a mutual basis is achieved. The benefit of this method is the mutual agreement of team members; however, if one team member does not support decisions made the approach will not be
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