Tangelwood Case 3

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Elisabeta Kocsis Human Resources Consultant 2/21/2015 Case 3 Memorandum on Tangelwood recruiting practices The purpose of this memo is to evaluate the effectiveness of current recruiting practices employed by Tanglewood for the position of store associate, specifically the relative advantages of open versus targeted recruiting. The first step is the recruiting guide for the store associate position. Data gathered from all four regions of Tangelwood, Western Washington, Eastern Washington, Northern Oregon, and Southern Oregon is analyzed to determine the effectiveness of each recruiting method. Based on the analysis, recommendations are provided for how Tangelwood should recruit employees in the future. 1. Position: Store Associate Reports to: Shift Manager, Department Manager Qualification: knowledge or the ability to learn customer service principles, the merchandise offered in the store; good communication and speaking skills; ability to relate to others Relevant labor market: Washington and Oregon area Timeline: continuous Activities to undertake to source well-qualified candidates: * Regional newspaper advertising * Post job opening on company website * Request employee referrals * Use kiosks in store for job applications * Use state job services * Staffing agencies * High school and college recruitment programs * Job fairs Staff members involved: HR recruiting manager, store manager, department manager Budget: approximately $12,250 for each region Position: Store Associate Reports to: Shift Manager, Department Manager Qualification: knowledge or the ability to learn customer service principles, the merchandise offered in the store; good communication and speaking skills; ability to relate to others Relevant labor market: Washington and Oregon area Timeline: continuous Activities to undertake to source well-qualified candidates: *

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