Mrs. Kudler recognizes the importance of word of mouth promotion, which re-enforces the idea of in store gatherings and cooking classes. Over time, the organization will increase profitability if these events are positive and properly promoted. This is best done when attempting to increase the customer’s value chain. Catering and the Local Growers Both the catering service and direct buying from local growers will potentially increase profit for Kudler Fine Foods. Making good use of real estate (using the in store kitchen for catering cooking) and improving efficiency/lowering cost (agile inventory system) gives the organization a competitive advantage in the gourmet food industry.
Empowering employees with experience will allow them to help the public successfully resulting in an overall customer service experience that will set them apart from other local grocery store chains. In turn, Company Q should implement an employee incentive program that rewards employees, based on their, performance, commitment, and customer feedback. Employees who go above and beyond what is expected should be valued and praised for the hard work they do, by having an employee of the month award with additional
An automated ordering system will help with this issue, as well. Having qualified people in positions such as the baker, wine steward and butcher, are essential to the core values of Kudler Fine Foods. Having to pay them, does make the payroll higher, but it is a cost, that this business will have to pay. Having these people is one reason customers shop there, for the advice, and interaction these people provide. Qualified in store experts, is something that sets this business apart from other stores.
We feel that these redesign improvements would help to assure that Kudler stays current on web trends and offers its customers the tools required to interact with the site and get the best feel for the products and services Kudler has come to be known for. Example blow of the changes that were needed to help improve Kudler Fine Food
It uses colorful icons, which illustrates safe food handling practices (National Grocers Association, 2008). 5. Are there any other items other than discussed above that Kudler needs to observe as a safe practice when handling organic produce? Kudler should ensure that there is a training program in place for employees discussing the importance of food handling, sanitation (e.g. washing produce and hands), inspection and disposal of poor products.
Unit 11 Task 3 P5, P6, M3, D2. Unit 11 Task 3 P5, P6, M3, D2. Outline relevant legislation relating to preparing, cooking and serving food. Page 3-4. Explain safe practices necessary in preparing, cooking and serving food in a Health and Social Care setting.
| |The assessor must assess statements P11– P14 and P16 by direct observation. | | | | | |Element 1 — Prepare kitchen for food operations | |Element 3 — Close kitchen after operations | | | |
Finally, the author will analyze the importance of competitive intelligence and analysis in regards to further development of Kudler Fine Food’s marketing strategy and tactics. Marketing Objectives Kudler Fine Food’s operates multiple locations in the Greater San Diego area. Each
How does Kathy do this ? She needs to share what she values and her ethical beliefs with her employees. The strategic plan reflects potential for the company’s growth , but what about what her employees’ goals for the company. Kathy values creating gourmet foods. Although she
A potential opportunity that they could explore is to utilize self-checkout terminals in their locations. Self-checkout point of sale terminals could do many things to improve Kudler Fine Foods as a retail competitor. First, it would improve their customer service as many customers prefer to check themselves out rather than having a cashier. In today’s technology environment, “…systems can be tailored to better fit any retail environment and are more focused on improving customer service rather than cutting labor costs” (Murphey, 2009, p. 1) . Even though the prime focus of these systems is not necessarily to cut labor costs, often times they can improve efficiency.