Listening with an empathic ear and utilizing some intervention or other techniques to help people change their views about their circumstances is challenging but can be achieved through a lot of hard work and good communication. Verbal and non-verbal communication sends messages to both interviewer and interviewee. This is important because messages can be misinterpreted. It is so important to keep an open mind when interpreting the different aspects of communication. The human service staff must work together, and if there are any differences with the different styles of human service work, and staff then it should be resolved in calm and appropriate way.
As more is learned about causing factors the helping skills will change according to the diagnosis of the client. However the interpersonal skills such as; communication, trust worthiness, compassion, and a caring heart will not change. These are skills that cannot be taught but must exist in order to be an effective helper in the human service field. A helper must remember that in the end the result that everyone is looking for is a solution to the problem at hand right now and how to prevent the client from running into the same problem in the
A further element is the managerial or normative aspect of supervision and this could explained to some extent as maintaining standards.An awareness of the need to keep up with CPD, personal blind spots and prejudices that affect the the way how both trainee and counselor look at themselves which in turn influence how they see others and the way how they work, so the requirement to contiunaly learn about oneself increases knowledge and understanding which is vitaly important for personal development and growth that will enevitbly enhance thier work with clients. Casework supervision plays an important role as it provides support for the student or practising counselor.They have an
Human service professionals can aid in the process of helping the client, but it is ultimately up to the client to decide if they want to help themselves. In helping a client it is always good to listen as the client will tell you what they, are seeking and they will pass along clues that can be used to help the m return to self- help. Many times clients are not comfortable when they bring needs to the human service workers so at that time it is necessary in the helping process to break the ice and make them feel comfortable. Once that happens then the process can begin. Asking correct questions is also part of the helping process, never insinuate or ask questions that may put a client on the defense as this may lead to
74). Theoretical framework helps the human service worker formulate values and beliefs. It is important for human service workers to have a theoretical framework because there are laws and standards that a human service worker has to followed but as a human service work are following these laws and standards they are also focused on helping the people they come into contact with and doing what is right by the clients that they are trying to help. Procedures that are based on theoretical knowledge can help the human service worker help his or her clients and still follow the laws and standards in a legal and ethical way. By just going directly to the problem and only using common sense does not always work when trying to help someone but by using a theoretical approach this will help the human service worker be able to help his or her clients.
In the work setting, communication is one of the most important tools we use as it can help build trust with colleagues, clients and their families, helps us to understand the individual’s needs, negotiation, and to help us de-escalate a tense situation. 2) Be able to meet the communication and language needs, wishes and preferences of individuals. 2.2) Describe the factors to consider when promoting effective communication. There are many factors when communicating with an individual, and some of which can impair a form of communication, these can be an individual who is mute (cannot speak), deaf or perhaps just does not speak or understand the languages we use. Other things to consider are the scenario of communicating, whether it’s to a group of people, on a one-to-one basis, formal, professional or even the environment (Too loud to communicate effectively).
UNIT 1 1.1: It is very important for people to communicate effectively, this is to help make sure the care for the individual is consistent, it’s important for staff members to communicate so that the clients need will be met efficiently and effectively. 1.2: If there ineffective communication present this could potently affect the learners work. 1.3: If an individual has trouble communicating it is important to notice things such as, Body movement and facial expressions because these can be signs or discomfort so it is important that we pick up on these signals. 2.1: The best way to find out an individual communication needs could be to either ask them directly/look in their care plan/ ask a family member/ other members of staff
. . Acceptance and respect for the client are essentials for a counsellor and as the relationship develops, so too does trust between the counsellor and client, enabling the client to look at many aspects of their life, their relationships and themselves which they may not have considered or been able to face before. The counsellor may help the client to examine in detail the behaviour or situations which are proving troublesome and to find an area where it would be possible to initiate some change as a start. The counsellor may help the client to look at the options open to them and help them to decide the best for them.’ 2.1 Explain the key features of one recognised ethical framework for counselling and psychotherapy used by qualified trained counsellors The British Association for Counselling and Psychotherapy set guidelines and ethical codes of practice for counsellors and Psychotherapists to follow.
The skills a social worker should have are verbal, nonverbal, listening, communication, advocacy and assessment therapeutic. Having good communication skills is a great component to have so the client can feel comfortable with you while counseling. Nonverbal skills are also important to have so the client is aware that you are engaging in the conversation at hand, and actually care on an emotional level. Listening is important, so you can understand and assess what the client is going through. Social workers need to be advocates for their clients that are unaware of the resources out there to help them in their time of need.
Concentration is important when working with individuals, this is due to the fact that being concentrated in what patients are saying would enable you to become fully aware of there situation and needs which is important when caring for them. Also you would be able to understand their questions or any issues more effectively. Additional information can be gained if I have concerns about the patient which may be beyond my understanding or you may have less knowledge on the question asked. 2. Be able to meet the communication and language needs, wishes and preferences of individuals: Communication can be difficult, especially when you are in a situation where you are unsure of the language and abilities of those who you are working with.