If complaints are not responded to by staff appropriately then the service and the service provider will not improve. 3.2 Identify the main points of agreed procedures for handling complaints All complaints whether the complaint is by the service user or family members are dealt with in the same way. There are important steps to follow when a complaint is made within my establishment. You must listen carefully whilst respecting them and what they are saying, you must be professional at all times and the discussion must be held in a room where
The first step is to develop a project management plan. The project management plan will begin with a clear and concise goal “Complete the data center move” with the requirements of managing expectations and minimizing mistakes. We will determine the client’s needs; prioritized goals, delivery details, project timetable, and management strategies. These strategies will be available on the SharePoint site with role-based access control (RBAC) to each portal and will have an overall project view to monitor progress. The SharePoint site will host individual goals and strategies for each specialized team.
All staff are to follow the procedures set out in this policy as information getting into the wrong hands can put service users at risk and result in disciplinary action. The codes of practice inform and give support/guidance to each company of the safe ways to handle and store the confidential information and
Management will make use of a formal process to review each account to ensure each user has only minimum access needed to perform his/her job function. The company will make use of (third party or proprietary) software (see number 3) that will automatically log and notify administrators and/or management when any users’ privileges and/or rights are changed and/or elevated. Users’ access rights and privileges must be routinely reviewed to maintain effective control over networks, data and systems. This policy would have helped management and/or administrators to detect the unauthorized accounts and their subsequent privilege elevation. It is important to point out that this particular policy alone may not necessarily prevent attacks, but when implemented will help to build another layer of security.
Some of the requirements would include strict control enforced via one-time password authentication or public keys with strong pass-phrases. Also, anyone trying to gain access must not be connected to any other network at the same time, aside from personal home networks under the user's complete control. Further, employees with access must not use email accounts other than the company's standards, so that personal use won't be confused with business. Users must have approved virus control and spyware protection in place on all devices accessing the company network. Remote access will be limited in certain areas, while at least Applications will be approved for access (Shared application data is an important part of Richman’s network).
What other test could you perform to prove that it was your computer’s firewall that was blocking the connection and not the firewall on the computer you are using as a client? Try to access other web sites from the host computer 9. Why can you not simply leave Windows Firewall turned off when you deploy an actual web server? That would leave your computer open to a cyber-attack Exercise 5.3 10. Why are you now able to continue to the web site from the client?
All steps in the proper disposal of customer’s information should be applied. 5. Hiring consultants that specialize in safe guarding customer’s information and the systems that can give the most optimal support (Stoneburner, 2002). Security Controls should be established in order to control the potential risks and threats. The following aspects should be followed to develop the security controls: 1.
McBride Online Loan Application Security Policy Security Policy for Online Loan Applications I. Purpose The purpose of this policy is to ensure that employees of the loan department who handle online applications keep all personally identifiable information as well as all confidential information related to the applicant, the application, and the loan remain inaccessible to unauthorized parties. The intent is to prevent the compromise of confidential information willful or accidental. To this end, this policy will clarify all aspects, methods, and actions that constitute a breach of trust in direct relation to the operation of processing online loan applications. II.
I had to understand who would be directly affected by the information I was about to discuss. I used the Rights/Responsibilities Lens along with the Results Lens when doing my analysis of the situation. Using the Rights and Responsibility Lens I had to figure out what my duties to the stakeholders were. I assessed that my duties were to follow the rules, to assure that my employees have the information they need to protect themselves at work, and to be honest in my conversation about confidentiality and anything else I might
They are of equal importance in a professional development scenario: we need to consider our :Knowledge- what we know or do not know.Skills- how able we are at doing something or not.Practices- how we behave or perform a task.HOW WELL OWN KNOWLEDGE, SKILLS AND UNDERSTANDING MEET STANDARDS.We cannot move forward, if we don’t know where we are now. It’s important that you do measure or monitor your knowledge, understanding, conduct and competence. For your own personal and professional development and also for the health, safety and well being to the people you work with. To do this, you need to regularly reflect and evaluate how you compare with standards.DEMONSTRATION TO REFLECT ON WORK ACTIVITIESReflection on action, which is reflecting on an activity after it has happened. Reflecting on action allow you to learn from what has happened.