2.1 You can find out and individuals communicational and language needs, wishes and preferences by asking them or their family/ friends, reading care plans, being aware of their culture, religion, ethnicity and nationality or by simply observing how the individual communicates. 2.3 If you are struggling to communicate with an individual then you may need to speak to your supervisor to raise your concern and to ask for advice or to speak to a communication or language support specialist for further help. 3.1 Barriers that may arise when trying to communicate with someone may be: • Hearing, visual or speech impairment • Use of slang • Learning disabilities • Language or the dialect in which someone may be talking • Emotional distress • Health problems 3.4 You may want to gain more support about an individual to enable effective communication you can do this by speaking to your supervisor, senior colleagues, family members, specialist practitioners or organisations that support people with disabilities. 4.1 Confidentiality is about protecting a person’s right to privacy and not discussing it unless the person you are speaking to has a right to know or you have been given
Sharing Information When you are sharing any information you will need to make sure that the individual have signed the data consent form for sharing information, as you do not want to break confidentiality. If they have then you do not share everything and tell unnecessary things. You will only share and tell the people what they will need to
201- 4.1 Q. Explain the term ‘confidentiality’ A. It means that whatever information you tell to a Service will not be passed on and the person you see won’t tell anyone that you’ve been to see him or her without your permission. It gets more complicated if you want to talk to the Service about something that he or she thinks may be harming you or someone else, like you’re being hurt by someone or someone is making you do something you don’t want to do. If that happens the Service will talk to you and try to persuade you to get help, but if you don’t agree the Service can get help without your permission if he or she thinks it’s best for you.
Unit 201 – Principles of communication in adult social care settings Identify different reasons why people communicate. To form relationships with others – Give guidance, encouragement, support, build and gain trust and respect. To share information and knowledge – Share past and present experiences, follow or provide instructions. Express needs and opinions – If suffering any pain or discomfort, share feelings and emotions. Explain how effective communication affects all aspects of working in adult social care settings.
If unable to communicate they would be denied these rights. 1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs As a senior carer it is my responsibility to enable the individuals in my care to express themselves and their needs. I do this by assessing their needs and providing the appropriate support. Sometimes this may be just allowing a person a little extra time to communicate their needs and encouraging and motivating communication or sometimes aids are needed such as picture boards for example. I will often need to work alongside others including GP’s, speech and language therapists and friends and family members to monitor the effectiveness of the support I am giving the individual.
CU1515 1.1 - To express their needs, to share information, to reassure, express feelings, socialize, ask questions, give instructions, share opinions, give encouragement. 1.2 I will have to discuss the options and the choices available to the individual to allow them an informed choice or decision in regards to their care. 1.3 When communicating the person listening may not always understand or agree. Observing the listeners reactions helps the speaker to see if the other person has understood or agrees. Observation helps you to understand if the listener agrees with what you’re saying by watching their body language.
CU1515 Introduction to Communication in Health,Social Care or Children’s and Young People’s Settings Understand why communication is important in the work setting 1.1 Humans use communication to build their various relationships within their lives, and use communication to express themselves both verbally and non-verbally.People use various forms of communication to interact with family, friends, and the wider community and for work and educational purposes.People use communication to express emotion such as anger, fear, pain, joy and love. People use various forms of communication to tell people what they need or what they are feeling. Such as expressing pain to let others know they are need of medical assistance.People also wish to communicate
We will also communicate with coleagoes and with other professionals.The way you communicatewill bedifferent depending on the person with you are communicating and the purpose of communication. 1.3 Explain why is important to observe an individual`s reaction vhen communicatingwith them All communication has an effect on the person you are communicating with and is important thatyou watch the effects so that any problems can be identified and dealt with. People communicate through : speaking,facial expresion,body language,position,dress,gesture. 2. Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
We need to communicate with people all the time, but most of all the person who we are supporting, also including family and friends who are most likely to be involved in the support of the individual. It is also important to communicate with other work colleagues and with professional people such as, GP, Social Workers and Funeral Directors. You communicate differently with people depending on the purpose of the communication. The importance of communication is to make yourself understood, and being understood makes us feel better about ourselves. A communication difficulty affects a person’s self-esteem and self-image.