Shc 31 4.1 and 4.3

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SHC 31: Promote communication in health, social care or children’s and young people’s setting (4.1 and 4.3) Confidentiality is a very important aspect when you work in a setting alongside children and young people. Anybody working with children need to practise confidentiality in any settings such as early years, care, school, or the family home. Confidentiality is the preservation of secret information in which concerns children, young people and their family which is disclosed in the professional relationship. It simply means the respect for the privacy of any information about a child or young person and the information about their family. You will be trusted as a person to be able to hold personal information about children, young people and their families and it is very important that this trust is not abused. Giving and receiving of sensitive information should be subject to a careful consideration of the needs of the children, young people and their families. For example, when a child is in specific need of protection, all the information that is relevant must be given to the appropriate agencies such as social services, doctors, etc. The tension between the need to maintain control over personal information and others may hold back because of concerns about the privacy and confidentiality to protect the feelings of others. There are three main reasons why confidentiality is important. These are trust of the person that has told you the information, safety of protecting the children, and it is the law to confide in others. You will have a confidentiality policy where you work which will include procedures to guide the way the information is recorded, handled, stored and shared. You should know about these and be able to work within the guidelines. There are some situations in which confidentiality needs to be breached to report information to
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