A management team from the hospital is assembled to determine consensus based standards for the organization as well as the specific department. According to HIPAA watch (2002), many institutions find it beneficial to put people on work groups, have them consider possible risks after a breach, and then find ways to mitigate those risks. Often times there are good privacy policies in place at the hospitals, but they just aren't written down. Meeting in larger groups makes it easier to share best practices and determine a set course of action for the entire organization. This
Knowing how to communicate is important because there will be times that you have to deal with situations like when a patient calls or comes in to the office and they are upset and taking their anger out on you. Having the skills to communicate with an angry patient can help calm them down and so you can try to help the patient with their situation to the best of your skills, knowledge and abilities and if you cannot, always try to find the person who can. The reason planning activities within the medical office are important for a Medical Administrative Assistant is because the position of Medical Administrative Assistant is to perform errands which are interrelated to the healthcare industry and general administrative duties. These errands may include answering phones, greeting patients and visitors, ordering supplies, sorting mail, bookkeeping, and creating invoices. The other errands, that may also entail specialized knowledge, include updating and maintaining patient medical records, processing insurance forms, scheduling patient appointments and coordinating lab services.
We have to prioritize the treatment for the patient according to his or her condition. When we work under the hospital’s policies and protocols, it helps health care personnel to stay within their professional boundary and prevent from potential risks. During patient care; after we obtain information about critical situations, which we have to respond to it very quickly, and cautiously. Every second is important for the best outcome of the patient during critical situations. Sometimes, it is very difficult to deal with some situations, but we can always get help, support, and guidance from our coworkers and superior health people.
By providing an efficient intake process, a certain flow can be maintained to move the process along smoothly and more organized. If any of the processes are not organized there will be a lot of confusion and unhappy patients. Patient satisfaction should be a step that is included in any health care facility. The patient intake process usually began when a patient calls to schedule an appointment. This is usually where the patients personal information is obtain such as their name, phone number, date of birth, address, reason for the appointment, name of health care coverage and referring physicians if there is any.
This leaflet is to help you understand and to show some symptoms of abuse or may be at risk of being abused. Abuse can take many forms, including sexual, mental, and physical, and it can happen in many places, in the home a hospital as well as in the workplace, the individual could be known to you, family/friend or neighbour maybe a person involved through your role as a professional carer, you have an important part to play in safeguarding them from abuse. The information in this booklet is to raise your awareness and understanding of the different types of abuse and how to spot signs and symptoms. Any form of abuse is unacceptable and must be brought to the attention of the manager or the local social services, there is no reason for abuse no matter what justification or reason may be given for it, and it is very important that older people/disabled (physical and mental health) are aware of this and they know that help is available. It is important to identify signs of abuse before they escalate and act promptly where necessary to safeguard an individual from abuse.
The administrator must weigh the decision of acting as a financial advocate and refusing the patient, or providing care at a monetary loss. This conflict can often times be overwhelming and lead to a decrease in productivity. Finding balance is key to the members of the administrative group. Adminstrators are required to be disciplined, yet compassionate, so administrators need to determine which ares require strict discipline, and which require compassion. This group should allocate some funds for those who cannot pay, that way they are able to treat patients without incurring financial loss.
This is one department where teamwork is essential and a lack of leadership amongst co-workers can lead to ineffective care (36). It is important to have communication and training because patient’s conditions are more serious and can change quickly. Because the conditions of a patient are more serious, any health care provider on that unit needs to know who to call or what therapies to use/change to improve a patient’s condition. 2) Medical Teams in the Emergency Department: Providers in this department include Nurses, Respiratory therapists, and physicians. Physician assistants, X-ray technicians and lab technicians may also be called to the department.
These professionals should understand the importance of self-care to avoid burnout. After all it is difficult to help people when suffering from burnout. It is unethical to treat clients while suffering from burnout. The ethical principles of the NASW, ACA, APA, and the AAMFT, clearly states that burnout impairs the ability to treat the client competently and that the therapist should consult a colleague and take remedial action before assisting any clients. This incompetence can cause considerable harm to vulnerable clients (Zur, Ph.D., n.d.).
1.2 Explain how effective communication affects all aspects of own work Effective communication affects all aspects of my work. If I am not communicating effectively with the individuals that I support, it may lead to a poor therapeutic relationship. This means that if I need the individual to undertake certain tasks, if the communication is poor, they may not understand what I am asking of them. This in turn my lead to tasks not being undertaken that are for their general health and well-being. This means that they may end up unwell.
In this task I will be exploring the different types of communication available and how vital they are in a health and social care sector. If care practitioners have demonstrate bad communication skills it will have a negative impact on the image of the health sector and also on the service users in terms of not getting the care they need or not getting the right information about the care they are about to receive. In the health and social care profession, effective communication is absolutely vital as it allows health workers to carry out their jobs effectively and also good communication creates a good relationship and a strong bond between care workers and care receivers and also it enables care workers to to effectively carry out their work responsibilities by allowing them to work peacefully and effectively with their colleagues. People who suffer fro communication impairments are at a risk of being unable to effectively communicate with their health care providers which could have a negative impact of their health in form of the type and quality of care that they receive. They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on.