Assignment 304 TASK A supervision notes As an experienced social care worker you have been asked to mentor a new social care worker. You plan to use a supervision session to explain about the duty of care and how this helps to protect individuals from harm or abuse. Prepare a set of notes to help you with this supervision session Ai) What is meant by the term 'duty of care?' A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, you must put the people who use the services first. They also have to do everything in their power to keep the service users safe from harm.
1.2 Describe the Duty of Care which affects your own practice It is important to only carry out duties that you are competent and confident in under taking the duty and it is important that the task are in your job description and declining care work that is not. Being accountable for your own decisions and actions, following standard procedures in all aspects of work including use of resources and equipment. 2.1 Describe dilemmas that may arise between the Duty of Care and an individual’s rights. You have a duty of care for the people you support, but they also have the right to make their own decisions about actions they want to take. Sometimes there can be conflict between a person’s rights and your duty of care.
The duty of care in my work role is based around looking after the residents in our care and maintaining their safety and dignity. 2.1 – Describe dilemmas that may arise between the duty of care and an individual’s rights. Sometimes an individual may want to do something that could be a risk to their health and safety. As carer’s we must respect the individuals rights and choices while at the same time keeping them safe. 2.2 – Explain where to get additional support and advice about how to resolve such matters.
Unit 206 1.1 In a working relationship you have a duty to follow certain rules and regulations, and are held formally accountable for your actions. In a working relationship, personal beliefs and opinions should be kept to yourself. Whereas in a personal relationship, it is more common and almost expected that you follow no formal rules and are free to voice your opinion. 1.2 There are many different relationships when working in a care setting, these may include colleagues, a service user’s advocate/family members/friends, senior members of the organisation, outside agencies/professionals including doctors and social services. 2.1 It is important to adhere to the agreed scope of the job role I am in, and only undertake tasks I am trained and competent to perform properly and safely.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 204-1.2, 304 – 1.2 | | Question 2:Explain what it means to have ‘duty of care’ in your job role. | | | It means making sure that I provide a good quality and standard of care. It is my duty to | | | take care of vulnerable clients and to make sure that their needs and welfare are being | | | looked after. I also make sure that service users are treated with care and respect, and | | | that they are protected from any harm or abuse that may happen, and that they are | | | given choices. It also my role to make sure that my duty is carried out safely and | | | effectively in line with the organisation’s policies and procedures.
• If you allow your own preferences to dominate your work with people, you fail to perform to the standards set by the UK regulating bodies, they require workers to respect and promote people’s individual views and wishes. • To make the right response when there is a clash between your views and those of the people you are working for, you have to identify and understand your own views and values. • Lots of people are better suited to working for themselves which isn’t always about an inability to follow orders; it can be for many reasons exclusive per company/boss. • Own Values: you may be working shifts you don’t like, and not be able to do anything about it, events like these will lead to disagreements with how your boss sees’s things and how work is
Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work. As health and social care worker, you must remain professional at all times. Working within the scope of the role is very important. There are various rules, regulations and laws that outline the way the job must be carried out. You need to work within the limits of your role and competency.
Unit 205 Task A Letter Dear Mark, Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. Care workers also have a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. It also means having the responsibility of being a caregiver for another person.
Definition of Duty of Care Working in the Health and Social Care industry, there is a legal requirement to act in the Service User’s best interests and provide a duty of care towards the people who are being supported. Also, employer’s have a Duty of Care to their staff, ensuring that training needs are met. My employer also has a duty of care for staff members, to ensure that working conditions are safe and suitable to deliver the service. Legally, employers must abide by relevant health & safety and employment law, as well as the common law duty of care. They also have a moral and ethical duty not to cause, or fail to prevent, physical or psychological injury, and must fulfil their responsibilities with regard to personal injury and negligence claims.