On occasion there are self-awareness unexplored problem areas that the counsellor encounters with a client. This could be the counsellor struggling to show acceptance to the client as they are discussing a belief with the opposite opinions of the counsellor. Transference and counter transference (where the client or counsellor see traits of individuals personal to them for various reasons and experience conscious or unconscious feelings towards the other) is also a problem are in counselling which continuous training and supervision sessions are needed to reflect on and discuss supported clients. This is a chance for the counsellor to discuss and reflect on their work with a supervisor. An opportunity to explore feelings, prejudges or develop self-awareness is essential to empower the counsellor to support their clients safely, positively and
1.1 Identify the different reasons people communicate People communicate for different reasons, to show their feelings, to build relationships, to express needs and emotions, pain, opinions alsocould be for reassurance. The communication could be formal, or informal. It is important within a care environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
1.2 Communication is used to facilitate a need and two way communication is necessary to achieve understanding. When an individual has a condition that acts as a barrier to communication this can cause them to feel isolated and detached from society, friends and loved ones which in turn can lead to a person becoming depressed, lonely and withdrawn. 1.3 As a care worker I have to ensure that what I am communicating with the individuals I support with sensory loss is being understood and that I understand what is being communicated back to me. I will often have to repeat what has been said or write things down to ensure understanding. I always allow plenty of time for communication and listen to what is being communicated then repeat it back to the person so they are confident I have acknowledged and understood their message.
Always be sensitive and understanding, you may have to adjust or adapt what you want to say by ensuring you say it the right way to convey your message, your feelings or ensure opinions are expressed clearly with no misunderstanding without giving offence to the individual. As a practitioner you should provide encouragement to children and parents, reassurance and any necessary information. Some individuals are quite confident to voice their feelings or opinions openly, others may be less able to express their views. If the latter you may need to observe body language, facial expressions and what they don’t say to show you how they are feeling so that you can use this to communicate effectively with them. Another reason it may be hard to verbally communicate is if English is not their first language and you will have to use body language and maybe actions, especially to help the children understand what you are saying, and also speak very clearly in a friendly tone.
These issues often highlight the training needs of the individual. This helps me to develop personal development plans for support staff. I find it important that staff remain professional and factual. Feedback can be easily interpreted as criticism. To avoid this happening, I encourage the staff to reflect on the practice and encourage
Carver is lacking in interpersonal effectiveness. He needs to address his ability to communicate and build interpersonal relationships. He needs to build a rapport with his employees to be successful. A successful leader “can help people contain and recover from their emotional stressors on the job” (Newman, Guy & Mastracci, 2007, p. 13). Carver was actually the stressor in many situations.
The work environment that an employee is surrounded by also plays a significant role. When managers or instructors are giving training it is important to conduct training is such a way that everyone will be interested and motivated to learn. A manager or instructor must know and understand the employee’s abilities and what motivates them. It is important to instill theories of transfer and self-management strategies that way the employee will know how transfer training with minimal supervision. “If trainees lack the basic skills needed to master learned capabilities (e.g., cognitive ability, reading skills), are not motivated to learn, and do not believe that they can master the learned capabilities (low self-efficacy), it is doubtful that learning and transfer of training will occur” (Noe,
One issue that maybe encountered is involuntary group members. Corey, Williams, and Moline (1995) explained that ethically a counselor should advise clients of their rights, privileges and duties, as well as, advise them of any probable concerns they face if they choose to follow treatment. Another issue that may be encountered in group therapy is informed consent, which is extremely important when participation is mandatory. Informed consent is something that all counselors and counselor have to obtain from clients. Fallon (2006) states it is important because certain guidelines have to be followed by the counselor during a session and when a client becomes involuntary this puts the counselor in a comprising position.
These modalities are also known as representational systems (rep systems) as they are the primary ways we represent, code, store and give meaning or language (linguistic) to our experiences. If you ascertain your client’s modality you can talk to them in a way that they will feel most comfortable because a person will find one of the senses easier to imagine and can therefor create their own comfort zone. Kinaesthetic (feeling) Kinaesthetic imagery can be further divided into, sense of touch, temperature, movement, and feelings. When you’re giving a demonstration, the people who always ask you to demonstrate on them so they can feel the technique, are very likely to be kinaesthetic learners. Kinaesthetically oriented people want to get lots of hands-on experience so they can feel how something is done.
There are a number of goals to set with clients. A. Types of Goals 1. Process - related to the establishment of therapeutic conditions necessary for client change. (establishing rapport, providing a nonthreatening setting, possessing and communicating accurate empathy and unconditional regard.)