Qcf Unit 510

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1.1 / 1.2 There are many key features that come together to enable a team to be at their most effective, before I left my role as an Residential childcare worker (RCW) to become senior I worked for 2 years at a house where we were a newly established team. I, along with 5 other new starters were completely new to this field and other than working with young people in the past I had no experience in a residential setting, this was also true for my new colleagues. Key features like communication, trust, clear job roles and levels of understanding that all make a team effective were not yet in place. Tuckman’s forming, storming, norming, performing four stage model… Forming – stage one As our team had just come together and we had a lot of new starters we relied heavily on senior staff and the manager for guidance. A common goal is essential to put in place as if this doesn’t happen confusion can occur and this can affect the young people we care for. As we were working with young people who could be effected by too much uncertainty we looked to our manager for the team objectives as to create as much of a settled environment as possible, a common purpose was important as to create consistency within the staff team. Key features are absent at this stage apart from a motivation throughout the team to do the job well. Storming - stage 2 As a lot of us were new to the company we all wanted to make a good impression, so a little bit of a competitive environment developed, with members of the team having their own ideas of how to do things, disagreements occurred, different personalities coming together caused conflict and this can be difficult for the seniors and manager at this early stage of the team being put together. Also new staff being taught the more modern practices tended to clash with the staff who have been doing the job for many years. Compromise is

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