Communication, behavior, and appearance are three are the crucial factors that make a great professional employee, as these are characteristics that can contribute to a company in its goals to be profitable. Most businesses, no matter the industry, sets certain guidelines to which its employees are expected to adhere to, these rules are usually explained in the employee handbook. Professionalism is essentially, the knowledge that an individual conveys about a certain field. At work, professionalism refers to a person doing his or her job with sincerity, and maintaining professional etiquette and ethics in the workplace. Companies specify which behaviors are acceptable, and which are not, when they first start the hiring process for a new employee.
How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work? It is important for a manager to have experience with and an understanding of the processes and procedures carried out by their team/department. Managers should be familiar with company schedules and deadlines, communicate these deadlines to their team and plan accordingly. They should also have a clear understanding of the company’s goals and objectives. A manger should report on and audit their team/departments overall productivity and outputs to ensure that time and recourses are being spent wisely.
They must organize each department in the company as well as create time lines for projects, evaluate job plans, and make changes that are needed to improve the company. Also noted by (Williams, 2012,2010)when it comes to running a successful business they must supervise each employee making sure that the employees are completing each assignment in a timely manner. When an employee feels that they can trust their manager they perform at their best. Managers assign job tasks, create schedules, and provide positive feedback to their employees. Instead of just assigning task they must also earn the respect of their employees.
Managers may also be challenged with losses in personnel and work productivity due to prejudice and discrimination and complaints and legal actions against the organization (Devoe, 1999). Some of the main challenges of diversity in the workplace include communication barriers, increased tension within the workforce, resistance to change, group cohesiveness and interpersonal conflict, lack of implementation of diversity in workplace policies and lack of efficient management of the diverse workforce. Communication barriers lead to problems in a company attempting to create a diverse workplace. For example, when a U.S. company hires employees of other cultures whose first language is not English, employees and managers may experience difficulties communicating with one another. This can lead to misunderstandings and a decrease in productivity.
GGOL is ambiguous to most employees and managers at Simmons. They are concerned about the changes in their job tasks or established work routines. They may not be able to perform new tasks to their previous standards, especially when their pay is closely associated with productivity. Organizational Sources: Firstly, Structural inertia acts as a counterbalance to sustain stability and resist changes. The culture shared by a majority of the Simmons’
Every movement they make is recorded and taken note of by the employees. This can cause the worker to become paranoid with what is going on around them. Having the fear that they might be doing something wrong can cause their productivity at work to decrease. Surveillance technology systems are mechanisms, which can identify, monitor and track movements and data (Development of Surveillance, 1999). This essay will argue that workers should worry about new information and surveillance technologies within their workforce simply because they have a right to their privacy, especially at their workplace.
The term also refers to the care plan, to implement agreed ways of working when following the care plan. In the working setting you need an agreed way of working with the employer, to make sure that tasks are sustained correctly and completed. You have a contract with the employer but also the employer also has a contract with you. For example you have a duty to take care of the company by working; your boss has to take care of you as well. 2.
This paper will provide detailed information regarding the customer service manager position, the job analysis of the position, methods of recruiting and selection methods for seeking the best candidates. Description of the Position The Customer Service Manager (CSM) is involved in various aspects of business at GE. Knowledge of the company as well as the part in which the individual hired will play in his or her role will be essential to the success of the individual hired. The customer service manager will oversee customer service throughout the GE branch hired for. This includes ensuring customer service practices are well established and followed by customer service employees as well as ensuring excellence in customer service (General Electric, 2012).
Organization and Management Issues The first issue this author will address is conflict in the workplace. More and more various types of conflict seems to be appearing within the workforce. Some conflict can be between co-workers, others between workers and management. This paper will focus primarily on co-worker conflict and how management can lead their employees into better relationships and motivate them to work towards a common goal. Secondly, change in the workplace will be discussed.
Employee rights and responsibilities have developed over time to also foster in the protection for employees as well. Employers have the problem of balancing the legalities with responsibilities and the total social engagement of an organization. With employees rights and responsibilities comes the concepts of due process, employment at-will, duty of diligence, duty of obedience, and duty of loyalty. Employers love to have an engaged workforce so seeking out ways to have a productive organization can be challenging. Employee involvement strategies have been created to include employees in the some of the decision making in their day-to-day activities.