To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs (2 marks) To make sure that the service users needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. 2. Wishes and preferences (2 marks) It is important to find out about the individuals wishes and preferences so that there is no misunderstanding or mistakes that could be prevented, knowing what type of
They enable us to gain professional development and provide a way to identify good practices. 1.4. Describe how own values, belief systems and experiences may affect working practice? Values, belief systems and experiences may affect my working practise because if I treat people differently or force my views and opinions on to people it can cause conflict. By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with them.
b) Wishes and preferences - meeting the wishes and preferences would make the communication smoothly and misunderstanding can be prevented. Av. Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues - Good communication ensures effective team working and continuity of care. When there is good communication among the colleagues the work flows so smoothly and at the end of the day they will go home with a smile on their face
To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs (2 marks) To make sure that the service users needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. 2. Wishes and preferences (2 marks) It is important to find out about the individuals wishes and preferences so that there is no misunderstanding or mistakes that could be prevented, knowing what type of communication is to be used, ie lip reading, and speaking clearly and looking at the client when you
To recognise then the service user is getting anxious or distressed as the service user may be nonverbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs To make sure that the service users’ needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. Remembering that everyone is different and no two individuals will require same care. 2.
2.Effective communication is vital between colleagues. It is essential to pass on important information regarding appointments, illness, medication changes and broken equipment for example as if information is not passed on it can cause mistakes, accidents and missed appointments etc and cause stress and mistrust between both colleagues and service users. A3. Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
You need to be aware of your posture and body language while assessing theirs so you can respond appropriately. Good eye contact and facial expressions are important and you should always listen to the person speaking and allow them to answer you before you start talking again. Identify barriers to effective communication: Barriers could be someone who speaks another language, they may not understand what you are saying. Sensory barriers; when someone is not able to pass on info because they might not be able to see or hear. If you have health issues and you’re not well you may not be able to communicate properly.
This will help keep positive morale and improve the quality of work. Staff that do not feel as if they
Being able to understand different practices and ways in Which of doing it. Staff and employees who have good communication skills are the people who will have the stronger more influential skills and through this will show a High range of self-confidence and a positive relationship. Working together and sharing different essential information and being able to work As a team member and to be able to show this through positive communication is Key. When you have negative vibes and bad tension between people it
You can overcome barriers by building a good relationship with the individuals, listen to them and respond appropriately with good body language and eye contact, make them feel at ease with you, understand their needs. Ask for help off of other professional’s if needed. Eliminate any distractions, keep the noise level down, turn off televisions etc. If there are cultural barriers, widen your knowledge, have an insight of the culture or