I have a duty of care to myself, my colleagues and the person I am caring for or anyone else affected by my actions. I would do this by attending regular team meetings, keep my training up to date, wearing protective clothing at all times whilst giving the clients care and disposing of it correctly, reading the care plan to ensure the correct care is given, recording everything whilst in the clients property and reporting anything that concerns me to the senior carer or manager. Understand support available for addressing dilemmas that may arise about duty of care As a domiciliary care worker I may experience many dilemmas. I would aim to help people live independently in their own homes and encourage them to make decisions for themselves. If I feel the decision the individual makes would cause harm to themselves, myself or any other being I am them faced with a dilemma.
It involves doing things together outside work. 2 Describe different working relationships in health and social care settings The support worker role is to make sure that every support they give to individual is according to their agreed plan of care. Good quality care must be given to individual. it can only be done by involving the individual in all decision making and encouraging both their participation and feedback about the service they are given .it is their role to keep communication going in the care sector for example
06: The role of the Health and Social Care Worker 1.1 A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship. A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with.
Duty of care in health and social care settings 1.1 Duty of care is the responsibility for taking care of another person , ensuring their physical and mental wellbeing. Giving individuals choice and safeguarding provided for service users as well as colleagues. Adhering and observing legal obligations and policies/procedures of the organisation. 1.2 In my role as a care worker, it would be restricted to my own level of competence, I would report any concerns that I have over an individual’s care or health to my work supervisor. I would follow up on these concerns on any subsequent visits to ensure concerns have been acted upon and hopefully resolved.
1.2 Describe different working relationships within health and social care settings There are many different working relationships within health and social care settings. Some of these working relationships include: relationships between managers and supporting staff; these relationships are formal with managers delegating responsibilities to supporting staff and managing any issues. Relationships between supporting staff and other supporting staff; these relationships are where people of a similar level of seniority work together to reach a common goal and achieve their targets. Relationships between supporting staff and service users; these relationships are where supporting staff give service users any support they need to achieve their short and long term goals and ensure they live as independent and fulfulling a life as possible. There are many other relationships, for
2 Describe different working relationships in the health and social care setting (HSC 025 02-1) In health and social care settings there are many different examples of working relationships, these would include: colleauges, managers, clinical staff such as nurses, other professionals such as doctors/district nurses, social workers, advocates, the service user and their family and friends. For each of these you would build a different relationship, some perhaps being more formal than the other. The support staff or care worker will have to work with various differing people/bodies, however we are all working towards the same goal, which is to give the best possible service possible to the user, taking into account there specific wants and needs. Your assessor is happy with your answer to the above question. well done this is a much better answer showing good understaning of who is invovled in health and social care.
The role of the health and social care worker Outcome 1 - Understand working relationships in social care setting 1. * Working relationships: these are relationships that are formed whilst within the workplace, such as work colleagues, and it is necessary to maintain a professional nature whilst at work. It involves the concepts of teamwork, working with colleagues towards common goals of which is set out with the companies agreed ways of working, and therefore sharing same goals and purposes. * Personal relationships: these are relationships that are generally formed amongst friends, family members, or others within a social group - often based on similar likes and/or social commitments. Other relationships formed can be of a romantic nature, based on love and family bonds.
1.2 Different working relationships in a Health and Social Care setting. There are many different types of working relationships in a Health and Social Care setting that all play a vital part in providing and making sure that care for individuals is upheld. These may include the actual person who is in need of support, their family and the person’s friends. The relationship between the carer and the individual needing support would be quite formal but it is important to be warm and friendly as well as polite and respectful. It is important to remain professional but at the same a certain element of empathy will be required.
These relationships include: colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal then others e.g. you would not address a visiting doctor in the same manner as you would a service user. A professional manner should be maintained at all times. Describe why it is important to adhere to the agreed scope of the job role The employer identifies what you are to do
Identify the different reasons people communicate People communicate in order to give instructions, to acknowledge they have understood an instruction, to share information, to build relationships with people and to share opinions, knowledge, emotions and to give encouragement and advice. As a carer I am required to communicate with colleagues, clients, client’s families and medical health care professionals whilst at work. I am required to communicate effectively with others to ensure I am meeting the needs of the client, when booking appointments for the client with medical professionals and with the client’s family about any quiries and updates they require about the client. I am also required to communicate regularly in writing when carrying out tasks such as documenting information in communication books and various charts such as food and fluid intake monitoring, documenting any medication that has been handled and filling in timesheets. Unit 1.