One of the human skills that a good Administrative Medical Assistant needs to have is people skills. Working as an Administrative Medical Assistant, you have to know what you are doing when you are doing your job and you need to be able to communicate with the patients and your coworkers without getting angry when a situation arises. People skills are very important and need to be strong and on point because you are dealing with people on a daily basis. Being able to communicate with patients can make their visit easier and can help you accomplish more in the time during their appointment. Knowing how to communicate is important because there will be times that you have to deal with situations like when a patient calls or comes in to the office and they are upset and taking their anger out on you.
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
Healthcare facilities can use improvement in the communications area. There are ways to implement effective communication skills. Communication is a key factor in the healthcare field. Clinical or medical staff and physicians should communicate more effectively with patients. Having poor communication skills can cause serious issues between health care staff and providers.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
However, when speaking to a client, using jargon and medical terms can be considered as inappropriate and confusing for the people involved. When Patients come into a hospital, they are concerned with their health and they would want to know as much information as a nurse can give them. By using the correct language, and knowing how much information to divulge, a nurse can positively contribute to the care of their client. (Wright, Lorraine M.; Leahey, Maureen. 2009).
sitting in a circle to make sure everyone is comfortable and able to hear what other’s are saying and for them to also contribute. However, if the group member’s and the group leader lacks this effective communication skills, then the bad setting or standing positions will make the group communication much harder, thus encouraging people to evacuate that group and join other groups. Secondly, effective communication skills can be used between an employer and his employees. Lack of
Identify and explain the benefits of Inter-Professional practice in Health and Social Care delivery. (200) When two or more professions learn from and about each other to improve collaboration and quality of care, it is known as inter-professional learning (Barr, 2005). This means that healthcare professionals share their knowledge, skills and expertise amongst other professionals, to enhance the patients’ health/social care experience. Inter-professional practice requires a multidisciplinary team approach to clinically analyse and treat patients, which improves decision making regarding patient care. In turn this reduces the number of mistakes made by professionals, which reduces the patients’ treatment and discharge times.
After all, sitting in a silent room and attempting to answer questions correctly can be stressful and worrisome. If you feel unprepared or worried about failing, the test-taking may become something you dread. Walking into an examination room and knowing your life will be affected depending upon how you do on a test can cause symptoms of panic and distress in many people. Keeping calm and applying your knowledge to the questions on your exam becomes very difficult when your brain and body are flooded with stress and tension. Why Does It Happen?
patient and carer, Importance of intercourse: Communication is really important in health and social c ar because it changes the route great deal morsel and shows you the differences in people. Communication can help open up better relationships with the node; it can also help to picture how the invitee is feeling and their emotions. Communication can book the performance place a better place to be and make the employees comfortable. Communicating with other colleagues and passing on important reading such as if you were a doctor and you postulateed to confab a patient to a surgeon you would have to piffle to someone higher than you to sort out your patients operation. When communicating you need to show you are interested in what the person is talk about, for example is a councilor was
In this task I will be exploring the different types of communication available and how vital they are in a health and social care sector. If care practitioners have demonstrate bad communication skills it will have a negative impact on the image of the health sector and also on the service users in terms of not getting the care they need or not getting the right information about the care they are about to receive. In the health and social care profession, effective communication is absolutely vital as it allows health workers to carry out their jobs effectively and also good communication creates a good relationship and a strong bond between care workers and care receivers and also it enables care workers to to effectively carry out their work responsibilities by allowing them to work peacefully and effectively with their colleagues. People who suffer fro communication impairments are at a risk of being unable to effectively communicate with their health care providers which could have a negative impact of their health in form of the type and quality of care that they receive. They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on.