Office Administration Sba

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TITLE: AN INVESTIGATION INTO THE ROLES AND THE DUTIES OF THE RECEPTIONIST AND HOW THE ATTITUDE OF THE RECEPTIONIST CAN AFFECT THE IMAGE OF THE ORGANISATION CANDIDATE’S NAME: SCHOOL: SCHOOL CODE: SUBJECT: OFFICE ADMINISTRATION TEACHER: TOPIC: RECEPTION AND HOSPITALITY REGISTRATION #: TITLE: AN INVESTIGATION INTO THE ROLES AND THE DUTIES OF THE RECEPTIONIST AND HOW THE ATTITUDE OF THE RECEPTIONIST CAN AFFECT THE IMAGE OF THE ORGANISATION CANDIDATE’S NAME: DELICIA AZORE SCHOOL: HAPPY HILL SECONDARY SCHOOL SCHOOL CODE: 080020 SUBJECT: OFFICE ADMINISTRATION TEACHER: MRS CAMBRIDGE TOPIC: RECEPTION AND HOSPITALITY REGISTRATION #:0055 CRITERIA 1 -Preparation TITLE An investigation into the roles and the duties of the receptionist and how the attitude of the receptionist can affect the image of the organization AIMS OF PROJECT 1. To identify the role and duties of the reception 2. To determine how the attitude of the receptionist can affect the image of the organization TWO FUNCTIONS OF THE ADMINISTRATIVE OFFICE * To collect information, distributing it to the decision maker: necessary information relating to customers’ needs, problemsfacingcustomers and decisions that can make the company profitable. * To process and store information: after the information is collected, it is sorted out by the business and stored within the organization. CORRESPONDENCE LETTER Delicia Azore Happy Hill St.George Grenada Telephone (473)440-6789 Email: sweetypie16@hotmail.com January 25, 2013 The Manager Lime Careenage ST GEORGE’S Dear Sir/Madam PERMISSION TO CONDUCT RESEARCH I am Delicia Azore a fifth form student of the happy hill secondary school requesting permission to carry out an investigation at your company on the topic “An investigation into the roles and duties of the receptionist” At present I
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