This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
Short answer questions Explain what is meant by the term ‘active participation’ This means involving with the individual, interactive with service users for example supporting or encouraging with games, dressing, feeding and medication. Explain how active participation can support all aspects of an individual’s preferences and needs. Checking their care plan if an individual identifies a particular hobby or activity they wish to participate in. Explain how to ensure everyone involved in an activity or event such as a review understands how to apply the principles of active participation. Make everybody aware of the communication needs and preferences of the individual so there are no communication issues.
Di Explain what is meant by the term ‘active participation’ This means involving with the individual, interactive with service users for example supporting or encouraging with games, dressing, feeding and medication. Dii Explain how active participation can support all aspects of an individual’s preferences and needs. Checking their care plan if an individual identifies a particular hobby or activity they wish to participate in. Diii Explain how to ensure everyone involved in an activity or event such as a review understands how to apply the principles of active participation. Make everybody aware of the communication needs and preferences of the individual so there are no communication issues.
Managing risk is a way of working that supports individuals to exercise choices and rights, recognising the balance between managing and enabling independence, choice and control. * Prevention - is about doing everything you can in your role together with the partners you work with to reduce the likelihood of abuse and to put things in place that will prevent it from happening, for example, by you learning about abuse and neglect, you can report things that will prevent them from happening again in the
2.1 Finding out about the history, preferences, wishes and needs of an individual will paint the whole picture of that person. Once we know the whole picture of that person, it would be easy to prepare a tailor made care plan for them based on the information gathered. This would perfectly fit in with their likes, dislikes, preferences and needs. 2.2 In a complex or sensitive situation, person centred values can be put in to practice by remembering the basics of person centred care approach. - Giving choice - Accepting their beliefs - Support to maintain their identity - Taking calculated risks to accommodate a person’s wishes.
I receive positive feedback from my manager, she had over heard me talking to a service user who was being challenging with me, she explained she was very happy with the way I dealt with the situation calmed things down before they became worst. She said I acted in a very professional manner with the way I handled the situation. 2.2 explain the importance of seeking feed back to improve practice and to inform development Seeking feed back to improve practice and to inform development you could make a plan which will improve your practice. You can work on your strengths and weakness, keeping in control staying calm in any situation that might arise. You can also use shared experiences to improve your practice.
Likewise, each of them will interact with you in different ways. Individuals are free to communicate through their chosen method which should be accepted and valued by those supporting them. Using the individual’s specific communication methods are particularly important because it’s their major way of communicating. Thus, meeting an individual’s communication needs will help the carer promptly provide everything that they need. Explain how own role and practice can impact on communication with an individual who has specific communication needs.
Members of the team have confidence in themselves and have a positive attitude; this only motivates them to achieve the common plan and purpose. | The team maybe letdown when they are unable to accomplish small success, which could affect their ability to complete larger goals. Should team members lack vital skills, this may inhibit the team from being as successful as they thought. | Mental modelsTeam share the same vision on how the work will be completed | Successful team has collectively shared their vision, knowledge and how the work will be accomplished. Involving team members in discussion on their perspectives and expectations will help build agreement with the group and provides an accurate mental model.
Michael Argyle’s communication theory Michael Argyle’s communication theory is effective because it enables you to get your message across clearly and this will help the service users to understand the message that is being sent to them without difficulty. In addition, the cycle can be repeated all the time, so even if you go wrong in the style or way of communication you can rectify yourself and start again. You can also develop your interpersonal skills by assessing each of the six stages, to make sure if you are being understood or misunderstood by the service user, this can be ended by checking whether the service user you are communicating with has decoded the message correctly, if not then you can go back to the beginning and start
Finally, stating the benefits that would result if my solution was implemented or the negative consequences that may result from doing nothing. This leaves the audience with a clear and concise action they can continue to ponder after reading or listening to your argument. Your audience can either choose to endorse your solution or reject it, but following these techniques and approaches allow the best opportunity for