Novartis Case It

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| Novartis | Case Write-Up | | Sam Reyna | 10/25/2012 | | Novartis: Case Write-Up Novartis is a multinational pharmaceutical company headquartered in Basel, Switzerland. Novartis employed seventy-three thousand people, and operated through three hundred and sixty affiliates in one hundred and forty countries. Among the worldwide industry, Novartis ranked number two in sales. Novartis is also known for their research and development of products that would protect, as well as, improve the health and well-being of individuals. Novartis was organized in two divisions: Novartis Pharmaceuticals, accounting for sixty-five percent of the sales, and Novartis Consumer Health which accounted for the remaining thirty-five percent of sales. In 1996, Geigy, Ciba, and Sandoz came together in the largest corporate merger to form what is now known as Novartis. Novartis implemented a number of innovative HR programs within the company to insure a success. The company committed to maintain a high performance management system that evaluated their performances with SMART (specific, measurable, attainable, relevant, and time-bound) goals. They initiated The Fast Action for Results Program which was designed to quickly address issues that were made known to the managers. It was evident that Novartis’ priorities were aimed toward their HR department. Although this was necessary, Novartis leaders realized there was a gap in their company. They lacked a global HR information system. Although Novartis was a multinational company, communication among managers was greatly lacking. Managers within the company were unable to accurately know facts concerning their departments. For example, managers were often unaware of how many associates they had employed in their company. These realities lead to the development of The Novartis Human Resources Information System (HRIS).

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