Motivating Employees Case Study

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Motivating Employees Case Study MGT/312 June 6, 2015 Motivating Employees Case Study Having a successful business is tough in today’s ultra-competitive economy. Having a company that is successful and listed as one of the best places to work is nearly impossible, but Cary, North Carolina-based SAS (Statistical Analysis Systems) has not only garnered the title, but lived up its reputation since its start in 1976. SAS, a computer company that develops software for managing data, is at the forefront of employee relations. Employee satisfaction is at an all-time low. According to How SAS Became the World's Best Place to Work, “Specialists at the Conference Board calculated that over half the U.S. population now hates their job. And the diagnosis from a Gallup poll is just as dire: Fewer than 3 in 10 workers admit to having their hearts in their jobs. This lack of employee engagement will cost business upwards of $300 billion this year alone (Crowley, 2015).” Let’s look into how SAS motivates and keeps their employees happy and productive. How to Motivate Employees SAS takes the approach of “Trust that the employee will do the best job they can, give them a good place to do it in, and you will have productive employees ("SAS, The Power To Know", 2015).” SAS decided long ago that it is beneficial to give the employee something to work for that they can call their own. Instead of buying up companies for their intellectual property, SAS has an in-house R&D program, where 23% of their yearly profits go toward developing their own software (George & Jones, 2012). The theory behind this unconventional practice is to give the employees the opportunity to be creative and come up with new products that work well for the customers. This gives the employees more or a stake in the final outcome of the product, and keeps things fresh and exciting in the workplace.
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