Models of Service Delivery

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Models of Service Delivery Chapter 4 Full Notes Define three models of service delivery. Trace their developments. Illustrate the use of these models in human service delivery today. Apply the three models to a human service problem. The three models of service delivery are the medical model, the public health model, and the human services model. The medical model assumes that mental disorders are diseases or illnesses that impair an individual's ability to function. Often the individual, or patient, receives treatment from a physician in a hospital or medical clinic. The public health model focuses on groups in the population who may be identified by geography (community, country, region, or state), types of problems (abuse, poverty, specific illnesses), or specific characteristics such as age (children, the elderly). The public health model views mental disorders as the result of malfunctions or pressures created by the environment or by society. This model emphasizes preventing the problem through supporting activities such as use of films, speakers, school programs, and pamphlets, all aimed at educating the population about the problem. Patients are helped outside a residential setting using consultation with family and education of the patient and the family and other community resources. The human service model is concerned with the interaction between the individual and the environment, stressing the need for balance between the two. By the end of the 19th century, the new medical model was based on the assumption that diseases of the soul were completely separate from diseases of the body. Psychiatry concerned itself with the medicine of the soul; psychosis was the disease of the soul, and neurosis was the disease of the nerves. Sigmund Freud developed a method of therapy commonly known today as the psychoanalytic method, a

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