Method of Collecting Information for Job Analysis

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Methods of collecting information for Job Analysis Questionnaires - Structured or unstructured questionnaires may be used to obtain job analysis information. Questionnaires can be a quick, efficient way of gathering information from a large number of employees. But, developing and testing a questionnaire can be expensive and time consuming. Observation-Direct observations are useful when jobs consist of mainly observable physical activity as opposed to mental activity. A potential problem with direct observations is reactivity, which is where workers change what they normally do because they are being watched. Managers often use direct observation and interviewing together. . Participant Diary/Logs - In a diary or log, the employee records every activity he/she engages in, along with the amount of time to perform each activity in order to produce a complete picture of the job. Pocket dictating machines can help remind the worker to enter data at specific times and eliminate the challenge of trying to remember at a later time what was done. Quantitative Job Analysis Techniques 1. Position Analysis Questionnaire (PAQ) is a questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs, on five basic activities: 1) having decision-making/communication/social responsibilities, 2) performing skilled activities, 3) being physically active, 4) operating vehicles/equipment, and 5) processing information. 2. Department of Labor Procedure (DOL) is a standardized method for rating, classifying, and comparing virtually every kind of job based on data, people, and things. Table 4-1 shows a set of basic activities, and Figure 4-6 gives a sample summary. Internet-Based Job Analysis- Standardized questionnaires are frequently distributed, with instructions, via the Internet or intranet. The
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