Effective communication affects all aspects of work as it is a way of developing personal relationships with service users and their families so you are able to meet their needs. It is important to develop positive relationships with work colleagues and other professionals, sharing information and having the information you need to be able to report on your work. This can only be achieved through effective communication. It is important to use different types of communication such as verbal, non verbal (body language, expression, signs, symbols or other visual aids) to clearly understand an individual’s needs and wishes. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
Having a good communication relationship with my tenants is a vital part of relationship building, good relationships with our tenants enables us to care for them in the best way as we gain their trust, a greater understanding of them and their needs. By communicating well we can enable them to develop and work together to maximise their quality of life. It is important that I am adaptable to the tenants needs and be able to respond to various different ways of communicating as everyone needs and preferences are
Promote Communication in Health, Social Care or Children’s and Young People’s Settings SHC 31 1.1 Identify the different reasons people communicate. A welcoming and receiving atmosphere with approachable staff helps to create effective communication,this means there is a flow of information, knowledge and expertise between children their parents and practitioners, all communication is important, including gesture, signing and body language. Actions can often speak louder than words,posters, pictures and other resources on display will show the setting’s positive attitudes to disability, ethnic and cultural. They will help children and families to recognise that they are valued . Communication is a tool with which influence can be exercised on others.Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships.
Unit 305 Outcome 1) 1) Person centred values ensure that each individual resident receives adequate care based on their personal wants and needs. Person centred values make sure that the care is planned around a specific individual and that they are at the heart of every decision. Throughout a health and social care setting being able to demonstrate person centred care can involve professionals, families, the individual and carers. Aspects of daily care should involve person centred values because each resident is different and will need to be treated as an individual. As a carer I demonstrate person centred values by relating to what each resident would like, what care they need, what assistance they will accept and treating each resident as a separate person but at the same time treating everyone equally.
Unit 207 Understand person centred approaches in adult social care settings. Outcome 1 Understand person centred approaches for care and support. 1.1 Define Person centred values. Person centred values means the people whom we support are treated as equals and are involved in all aspects and areas of their care and that they are respected and valued as individuals. This means being involved in their assessments, care delivery and support planning, basically person centred values is making sure all approaches, policies and procedures and care practices put the residents at the centre of the day-to-day activities.
1.2 How communication affects relationships in the work setting According to Cape, C (2012) effective and happy teams depend on good working relationships between everyone. Communicating effectively with staffs and service users will help to build trust, avoid misunderstandings and agree responsibilities. In the health and social
To promote independence, professionals should: enable individuals and their family to take part in a range of activities and join networks in the community help individuals to use equipment to aid their independence •B. Support informed choices putting in place communication boards showing information in a way that is understood by the individual. •C. Improve quality of life by making an individual’s choice of activities, food etc. person centred so that they enjoy what they do in life therefore making them happier.
We also have codes of practice and regulations to stick to within the home. Taking time to learn and understand the personal beliefs of the service users we care for is very important to deliver the best quality of care. Asking questions to the service user or their family is an advantage. You should keep an open mind at all times and never dismiss or put down a belief as this would obstruct the quality of the standard of care you deliver to the service user. I believe I have a quite good knowledge and understanding of meeting standards with the care I deliver to our service users and meeting the standards expected within my role as a carer.
Communication is an essential skill for worker who wants to do well in their setting; this communication can be between adults or children. 1.2 Explain how effective communication affects all aspects of own work. Communicating together involves a two-way sharing of information and helps to develop a common understanding, meaning it is easier for parents, carers and staff to support one another. Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships. When families and staff have a genuine interest in one another, people are able to be open about their thoughts and feelings.
The right to privacy and independence , dignity and respect. Individuals have an equal partnership. Evaluate the use of care plans in applying person-centred values. A: The use of care plans within a working environment is an outline of the individual needs of each person. This is were there daily requirements are written any preferences that an individual requires for all personal care or assisted care is required and how much care is needed to help the individual on a daily basis.