Keller Graduate School of Management

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Title: Tanglewood Case #3 Name: Debbie A. McCalla Course # and Title: HRM: 594 School: Keller Graduate School Instructor: Dr. B. Carden Date: Sunday June 1, 2014 INTRODUCTION One of Tanglewood’s organizational staffing strategies is to continuously make available store associates positions; however, in conjunction to that plan, they have to start looking at the best means of recruiting from the job market in order to acquire the best fit. In doing so, the management team has to peruse the various recruitment methods to garner the necessary choice for the positions being recruited for, and very importantly, they have to factor in the associated cost with each method. This case is aimed to aid Tanglewood in the following areas: recruitment guide, the estimated yields and costs associated with each method, and to make available proposed messages for recruiting. Recruitment Guide: Tanglewood Store Associate Position: Store Associate Reports to: Director of Retail Qualifications: High School Diploma; some college (preferred); at least 6 months experience in store retail; strong interpersonal and communication skills Relevant Labor Market: Washington and Oregon Timeline: Ongoing Activities to Undertake to Source Well-Qualified Candidates: Regional print advertising; job posting on company’s website; request internal and external referrals; oversee and enable kiosk-recruiting operations; utilize staffing agencies Staff Members Involved: Human Resource Personnel (Recruiting Manager and V.P.), Director, Store Managers, Potential Peers and Direct Reports Budget: $2,500-$4,500 Targets for Recruiting Efforts The label of target group “passive job seekers” and “noncandidates” are best suited for Tanglewood’s recruiting, due to the position of “open store associates” and their organizational context. As seen, Tanglewood’s organizational culture

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