This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding. Seeing a person’s body language or facial expressions can give you an idea of their feelings and emotions about any situation or event that is occurring. Having knowledge of these skills is good because it can show you if someone is maybe feeling anxious or concerned about something, which you can then try and change. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to know a person’s individual needs when relating to communication, because it allows yourself to create or use various methods in order to support individuals with communication difficulties.
Good communication can also lead to them being willing to confide any problems or concerns that they may have and highlight any potential problems that could be developing or have already developed. Good communication between colleagues can enable a better work environment, carers know what has been done and needs to be done making the following shift able to give continuity of care. Good communication with other professionals can help them understand what they need to provide or help with for the client as part of their duty of care. * | | 1.3 Explain why it is important to observe individuals reactions when communicating with them. It is important to observe the reactions of an individual as body language can often tell us more than the verbal communication and show us how an individual is feeling.
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
CU1515 INTRODUCTION TO COMMUNICATION IN HEALTH, SOCIAL CARE. 1.1 Identify different reasons why people communicate. People communicate. so they can express and share ideas, feelings, needs, wishes and preferences for obtaining and receiving information and for getting to know each other. 1.2 Explain how effective communication affects all aspects of own work.
By knowing ourselves, our attitudes and our personal values help us to understand the effect we have on others. It is important for people to have effective communication in a care setting. It is a basic essential needed on a daily basis. It helps to build relationships between people. It helps to exchange information and certain messages that need to be given.
Aiv Explain why it is important to find out about an individual’s: a) Communication and language needs It is important that you make sure that you are able to communicate with people you support in the best way for them. b) Wishes and preferences For the best way to meet their needs. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues If you have good communication skills with your colleagues they will be more likely to want to
3. Explain why it is important to observe an individuals reactions when communicating with them? Observing an individuals reaction allows us to understand how a person has reacted to what they have been told. In some cases an individual could feel uncomfortable therefore observing how they react would allow us to accommodate how they feel and go about the conversation in a different place and/or manner. It also allows us to build a relationship with the individual easier as it we react to a situation better whilst observing every detail.
QCF Portofolio Health and Social Care – Level 3 Outcome 1 Understand why effective communication is important in the work setting 1. Identify the different reasons people communicate : People communicate for a variety of reasons : to learn, to know one another, to gain information, to understand, to share, to make team work more effective etc. On a more extreme level, one person may wish to talk to another because they feel lonely or neglected, and need reassurance. 2. Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors.
It is important to watch individual’s reactions to make sure they are not saying yes but feel uncomfortable with the situation. If the individual has trouble communicating you should observe their reactions to make sure that they are comfortable with what you’re saying or asking of them. It should always be explained to the individual that they have a choice. 2. Understand how to meet the communication and language needs, wishes and preferences of an individual 3.4 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences To find out an individual’s language and communication preferences you should make yourself familiar with the service users care plan, speak to colleagues, superiors, the