Integrated Marketing Communication and Customer Satisfaction Strategy

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Beginning the process of creating advertising, it is important to decide which consumer markets should reach. Muzic in the City (MITC) will have a broad appeal, however it is still going to identify the primary focus. Preferably, MITC primary market is that of consumers who will become the foundation client base and provide stability to the sales determination. Using the right tools at the right time and in the right place, the advertising will build demand for products and services, leading to increased sales as well as consumer attentiveness. Demographics in the Independent Record Stores may have to do with location, age, gender, or some other characteristic that would apply to a significantly large customer base. Muzic in the City will use as much Internet advertisement as possible because it’s free; also it can reach the target consumers. Internet advertising has become the ultimate way to reach a number of consumer markets with relatively little expense involved. MITC would not use the same type of wording in advertising music as a company would for advertisement for garden tools. This independent record store intends on using words that will immediately grab and hold the attention of prospective buyers. Muzic in the City will also use any visual elements that will allow the products to connect with the essential consumer market, which is unusually important. This will be a good advertising strategy, which is intended to help a company reach specific goals in terms of market share and specific types of consumers. Alignment behind this strategy is just as critical as the strategy itself mainly because in 2012 marketers are confronted with an infinite number of ways to reach their target. If MITC’s main focus is not aligned with its sales which is not aligned with its overall strategy which is not aligned with it’s advertising then something is wrong.

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