Hr Recruitment Case

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HR Management Case September 26, 2011 Introduction In the case of the Carter Cleaning Company there are imperative issues within the company that must be handled. Within the recruiting portion of the establishment there are several issues with employee turnover. The current turnover rate is 400% and the company is constantly in search of new employees. The types of employees the company is hiring are individuals with a high school degree or less. The market for this type of employee is very competitive because they are simply looking for a “warm body” to fill the position. Our recommendation is to hire employees at a higher pay rate with benefits to make individuals want to continue working for this company. Paying the employees more in the long run will be cheaper than the costs of constantly recruiting and training new employees. Question 1 To help manage employee turnover we would recommend the store uses recruiting via the internet so they can have a large pool of applicants. After they have all of the applicants they should pick some that stand out and sent up an interview. In this interview they should ask the applicant what their future plans are so they can figure out if they are just going to leave. This could help employers screen out applicants who are just applying for the job now. They should also tell applicants they want them to stick around more than a few week or months. The company should also do an exit interview with the employees who have left the company to see what they can do better to keep future employees. Question 2 Conclusion: Our recommendation to lower the high turnover rate is to hire employees at a higher pay rate with benefits to make individuals want to continue working for this company. Paying the employees more in the long run will be cheaper than the costs of constantly recruiting and training new employees.

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