It helps to meet both quality and cost effective measures by patients. (Leatherman, 2013) United health care effectively communicates the performance results and feedback to the customers that provides the detailed process of decision making abilities. United Health care provides the important guidelines of preventing health issues at an initial stage which is important in healthy life style. It helps to make the patients healthy. United health group is committed to offer a wide range of health insurance plans and other benefits.
A1. Quality improvement (QI) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups. An organizations current system is defined as “how things are done now”, health care performance is defined by an organization's efficiency and outcome of care, and level of patient satisfaction. Areas of focus for quality improvement include: focusing on the patient care and satisfaction, staff members working together as a team, and improving workflow/billing output. To make improvements, an organization needs to understand its own delivery system and key processes.
Health care providers should provide care that meets the needs of each individual patient, including the use of appropriate advances in medical technology. Health care should also be non-discriminatory, providing the same quality of service regardless of race, ethnicity, age, sex or health status” (Quality of Care, n.d.). The Centers for Medicare and Medicaid Services (CMS) named a program ‘the Physician Quality Reporting Initiative’ (PQRI), based on the 2006 Tax Relief and Health Care Act (TRHCA). The Act necessitated the creation and implementation of a physician quality reporting system which includes incentive payments for those eligible professionals who disclose measures of quality taken for covered Medicare beneficiaries. The quality reporting is done on a voluntary basis offering contributing physicians bonus payments based on Medicare claims for services.
TRANSFER OF PATIENTS POLICY Introduction This policy is designed to clarify the requirements of all patients who may need to be transferred from Accident and Emergency Department to other wards. Purpose The purpose of this policy and its supportive guidelines is to ensure safe and appropriate transfer of the patient with minimal risk. The aim is to clarify the clinical accountability of the nursing staff, medical team and support staff who are responsible for the patient’s care to ensure that safe appropriate transfer of patient does occur and their care continues with minimal interruption and risk. General Principles During a transfer, patients should be treated and cared for in such a way as to maintain; a) Patient safety b) Necessary treatment and care c) Contact with appropriate staff d) Dignity e) Respect of individual needs f) Contact with appropriate relatives and cares Transfer Of Patients to Other Departments Whether a patient is being transferred for continuation of treatment and care to another ward or for investigations in another department, their needs must be handed over to a suitable member of staff. 1.
Structure measurements can be achieved when research is given properly. When a facility has the proper accreditation programs in healthcare, it is important that performance of healthcare organization can improve the quality and safety of their services at all times. There is always room for improvement in healthcare. Where accreditation is concerned it has specific things that regulate, provide, third parties and customers in healthcare use similar programs. Given the factors when the data is collected the experts are from all over the world then can conduct the interview.
Better Teamwork, Better Patient Care Sabrina Haight Baker College of Cadillac Better Teamwork, Better Patient Care A health care team has a duty to provide effective, quality care in order to enhance the health and well-being of its patients. Every professional on that team has different roles to play in providing that standard of care. These roles range from CNA to nurse to physician, with many other interdisciplinary roles as well, like paramedic, respiratory therapist, or social worker. Each person has distinct expertise and skills to contribute that can be applied to the patient’s care. Organization and cooperation must be integrated into the team to ensure that needs of the patient are adequately met.
Accountability in the Health Care Industry Accountability in the health care industry is crucial for health care organizations and patients because it gives the patient and organization peace of mind that the health care provider or other caregiver will put forth their best effort because of their own accountability towards what procedure or situation that they are in. More and more physicians and other health care providers are being held accountable for their hand in consultations, procedures and other situations that directly and indirectly affect a health care organization or patient being treated. Holding employees accountable for their choices in practice is crucial not only for a health care organizations but for patients. Patients feel more comfortable being operated on or getting consultations from physicians who accept being held accountable or physicians that take responsibility for their actions. As an employee for a health care organization, employees will know at the start of their employment rules, standards, morals and ethics that the health care organization has set to follow and it is their responsibility to follow and adhere to the company vision and rules.
The relevancy of effective personal healthcare communication with other healthcare professionals, clients, patients It is very important for the health care team to communicate with all team members regarding assessment, intervention, outcomes, and client status. The healthcare team consists of the client and all medical personnel involved in providing care and all members of the team perform different and important roles in the delivery system. The breakdown of communication between different team members can interfere with the client’s treatment and could lead to adverse healthcare outcomes (Lowenburg, 2003).The relevancy of effective professional healthcare communication to health outcomes Effective communication is also relevant to the health care communication because it provides an avenue for achieving health care goals. Health communication is important to ensure the patient’s safety at the highest quality of care possible. Successful communication between health care professionals and the patient is a vital component for enhancing patient compliance, satisfaction, and outcomes.
Human Resource plays an important role in a health care organization. Human Resources in a health care organization cover everything from safety to performance management. They ensure health care delivery services and facilitate the best possible results for patients. Human Resource’s role is to design an organizational structure in the company that will help the company to achieve its goals effectively (Mejia Balkin & Cardy, 2010). HR manages every aspect of the organization that is related to personnel.
For these reasons there’s the need for Clinical decision support system (CDSS) to support the physicians in making right clinical decisions. Defining Clinical decision support system (CDSS) Clinical decision support system (CDSS) provides clinicians, staff, patients or other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and health care. [1] CDSS encompasses a variety of tools to enhance decision-making in the clinical workflow. These tools include computerized alerts and reminders to care providers and patients; clinical guidelines; condition-specific order sets; focused patient data reports and summaries; documentation templates; diagnostic support, and contextually relevant reference information, among other tools. This paper will discuss the need for CDSS in the health sector particularly on clinical tasks.