Roles and Functions Krystal Archer HCS/325 May 20th, 2013 Cynthia Bubb The roles and functions of a health care manager can, if handled correctly, create an optimal work environment and build a strong and successful team. Health care managers are major strategic players in the overall success of an organization, and it is essential that any current or aspiring health care manager thoroughly understand their roles and functions. There are four major functions of a manager in a health care setting. Managers must plan, organize, lead and control. A manager makes plans based upon goals that have been established for the department or the organization.
The Joint Commission is a national leader in driving improvements in the quality and safety of care provide to the public. They administer National Patient Safety Goals to promote specific improvements in patient safety by providing health care organizations with proven solutions to persistent patient safety problems. The NPSGs were established to help accredited organizations address specific areas of concern in regards to patient safety. The 2010 National Patient Safety Goals (NPSG) include: 1. Improve the accuracy of patient identification, 2.
The quality of care would be monitored by a series of inspections in health settings such as care homes, hospitals, GP surgeries and many other health organisations. The responsibility of the Care Quality Commission is to recognise where effective care is being carried out and the areas in which improvements can be made. This would be a continuous cycle that changes according to whether relevant laws are put into place and the experiences of service users. The CQC set a standard of quality and safety that service users should expect when receiving care off health organisations. The standards of quality and safety would change according to the health care providers roles due to them providing different cares e.g.
The relationship will be examined for in regards to conflict avoidance, how to work as a team and collaborate with other departments, and ways to improve the process. The effect of interdisciplinary relationships on the organization, patients, and stakeholders will be presented. Collaboration for Quality Outcomes “Collaboration in health care is defined as health care professionals assuming complementary roles and cooperatively working together, sharing responsibility for problem-solving and making decisions to formulate and carry out plans for patient care” (Jennings, 2008, p. 5). Health care organizations are dependent upon the effective communication amongst the departments to ensure organizational objectives are being met. Long term care environments employ a multidisciplinary approach to resident care plans to ensure their needs are being met.
The Joint Commission is one such agency that provides assistance and support to health care facilities to ensure that certain standards are met, education for implementing new standards and feedback of current healthcare practices as part of the accreditation process. According to Facts about Hospital Accreditation (2014), the “Joint Commission standards address the hospital’s performance in specific areas, and specify requirements to ensure that patient care is provided in a safe manner and in a secure environment (p. 1).” This agency uses a Priority Focus Process methodology to identify areas within healthcare organizations which have a significant impact on patient safety and quality of care. One of these areas that Nightingale Community Hospital would like to focus on is communication. According the O’Daniel and Rosenstein (2008), “Lack of communication creates situations where medical errors can occur. These errors have the potential to cause severe injury or unexpected patient death…More specifically, the Joint Commission cites communication failures as the leading root cause for medication
There are advantages and disadvantages to these two types of quality measurement. A healthcare organization or HCO will decide what type of quality measurement best fits their needs, facility, and patients. Quality measurement is an essential tool that a HCO can utilize and implement into the organization in order to promote good health and improve the overall quality of care (Centers for Medicare & Medicaid Services, 2010). Need for Quality Care Improvement The principal reasons for care measurements are; the evaluation of care and the impact of said care; to promote and improve particular practices; measure performance for improvement; public reporting; and to utilize in future or potential investments for improvement of quality of care (Centers for Medicare & Medicaid Services, 2010). There is always room for improvement in any HCO.
National Occupational Standards are valuable tools to be used as benchmarks for qualifications as well as for defining roles at work, staff recruitment, supervision and appraisal. Health and Social Care Act 2008 was established by the Care Quality Commission (CQC). CQC is the independent regulator of health and social care in England. They regulate care provided by the NHS, local authorities, private companies and voluntary organisations. They aim to make sure better care is provided for everyone - in hospitals, care homes and people's own homes.
Quality Improvement Report Name HCS 588 Due Date Instructor Name Abstract Quality of care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge (Lohr, 1990). Quality management helps health care organizations to plan, organize, communicate, implement, and monitor health care delivery so that it can continuously be improved. This paper will examine quality standards and how to improve quality within Cindy Janowski’s health care organization. We will discuss the foundational frameworks of quality information, why various health care stakeholders define the quality of care differently, and what the roles are of various clinicians and patients in quality information. We will then determine why the quality management is needed within the health care industry, and what areas need to be monitored for quality.
Furthermore, CMS has other tasks including the directorial simplification principles from the “Health Insurance Portability and Accountability Act of 1996 (HIPAA), quality ethics in nursing homes through assessment and accreditation process, and clinical laboratory, quality laboratory along with quality standards under the Clinical Laboratory Improvement Amendments”( About CMS, n.d.). The most important aspect of CMS is providing health care to millions of people, lowering insurance premiums, and giving consumers better information to make informed health care decisions, accountability from insurance companies, and giving patients more information to make better health care
Human Resource Management Roles Aisha Syed HCS 341 September 5, 2013 Mr. Michael Taylor Human Resource Management Roles What is the importance of human resource management in health care? What is the definition of this term human resource management? When pertaining to human resources in health care it can be defined as a different kind of clinical and nonclinical staff responsible for public and individual health intervention (Kabene). Improving satisfaction and quality of services for patients is the primary goal of the human resources sector in the health care industry. When people think of the term “human resources”, it is likely they would automatically think of group in an organization that interviews and hired them in to his