UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
AC 1.1 Communication is important at work for many reasons. Your team must be able to interact with each, this will help the work or job get done. As quickly and effectively as possible. Also this helps morale within the team, and helps more free following communication to continue. For work to take place the manager or leader must be able to communicate to the tem what she requires.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
UNIT 501 1.3 Analyse the barriers and challenges to communication within own job role. In order for a manager to work and perform all the tasks required of him when carrying out his role then he needs to communicate with his staff in a way in which they can understand. It is important that we communicate in an open accurate and straightforward way this creates a good working relationship and a trustworthy environment. Where communication breaks down is when we encounter barriers in the work place it is important that as a manager I can overcome these barriers otherwise the flow of communication becomes ineffective. Barriers in communication can occur at any stage in the communication process, barriers may lead to the message becoming distorted
Each employee should know and understand what is going on within the organization at all times. Organizational Communication is more effective than using other types of methods as it includes face-to-face, e-mails, faxed letters and telephone calls. Affected Areas of Change There are many areas within the company that would be affected by the change, and each department may be affected differently. Face-to-face communication provides each individual their spoken words, visual aids, voice, facial expressions, and body language that helps employees and customers
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
Not only do I have to communicate with all of the above verbally but via email, telephone and postal correspondence. It is even equally important that I am able to do so clearly and effectively in this instance. On a day to day basis I need to be able to communicate well with the management team, team leaders, supervisors and staff. This can also be challenging as we have a many staff members from different countries and cultures, I need to be certain that we understand each other. It is important I train and develop staff knowledge and understanding on how to change and develop their use of language and other communication techniques in order to break down any barriers they may face, particularly when dealing with elderly people directly.
While conducting the meeting, management should communicate clearly and effectively to ensure that all staff is on one accord. Communication is the process of understanding and having meaning (Du Pre, 2005) and it is also the process of relaying information between people by the use of words, letters, symbols, or body language (Sallee & Forrest, 2005).When implementing change within an organization it is also the manager’s responsibility to know what their employees’ strengths and weaknesses are, to find out what will be required to get specific employees to perform, and to understand how to capitalize on the ways those employees learn as an alternative method of encouraging and motivating them (Buckingham,
For some individuals, communication comes naturally while, for others, communication is nerve wrecking. Communication is vital to everyone, whether personal or professional so to surmount it one requires practice, which comes with cognition and practice. In the workplace, work cannot be done under silent conditions among the employees. Therefore, communication makes a crucial element in every company. It is noteworthy that every employee communicates to foster coordination, better work relation, and keeping everybody in the same tempo as far as the organization is concerned.