* Task 2 Describe the main employability, personal and communication skills required when applying for a specific job role. Employability Skills | Suitable qualificationKnowledge of the productsExperience in similar role | For my employability skills, I had a work experience at JD as a sales assistant, I learnt the duties of a sales assistant, by doing this I then, learnt the demands and employability skills needed in my work place, which was to basically to help and understand the customers.From my work experience I learnt what qualifications Is needed to apply for a sales assistant position. | Employability refers to the suitable qualifications a candidate has achieved and the experience they have had in the past | | | Personal Skills | Team working skillHard working skillCo-operation skillInterpersonal skill | The personal skills I picked up for my job is the value of communicating with my co-workers in my work experience place and being able to work as a team with mutual understanding.
The training program will focus on the new sales strategy and center around the short and long-term goals of the company. Training will provide employees with the knowledge and skills to sale clients a full cleaning service solution versus simply selling products. In addition training will instill the important concept of excellent customer service and how to achieve long-term relationships with clients. The VP and sales manager will mentor the sales force in applying this training and knowledge when working with
Unit 11 D2 analyse how monitoring and evaluating customer service can improve customer service for the customer, the organisation and the employee. Introduction In this assignment I am going to analyse how monitoring and evaluating customer service can help the organisation to improve customer service to the customer and employees. Also to evaluate the benefits and drawbacks of customer service and why is it good or bad? What is effective customer service? Effective customer service is the customer’s complete experience, when they enter the company or even enter the website to the after sales service such as refund and exchange and customer service means providing services to customers who are delighted and find the information useful.
Other skills may only be measurable through observation and may require you to collect a range of evidence. For example, tutor observation sheets or work/work experience feedback on the development of time management skills (P5) 2. Write a letter to a prospective employer (in business design, with an appropriate level of language, layout and style), which examines the skills you currently possess. You should explain the level of skill, and provide detail as to how and when the skill was acquired. For example, you may wish to write a paragraph which details the skills acquired whilst planning and hosting a charity event for disabled youngsters.
NVQ3 TASK B 206 Handout This handout has been designed to assist you during this staff induction, It should be used as a guideline, and read in conjunction with the rest of your induction folder contents. Agreed ways of working, means that this company, managers, colleagues and yourself, are bound to work to an agreed set of guidelines, policies, practices and procedures that have been prepared and designed to incorporate the whole company, and to bring consistency to the team as a whole. Limitations are set out within your job role description. Please identify these limitations, and ensure that you work within this role. Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively.
In addition, the ECO 561 final business proposal is beneficial for the students to learn the application of the numerous economic concepts framed by the constitution with the help of sufficient practical examples. It encourages the students to think critically and make appropriate decisions. Many questions are framed in such a manner that the students may consider them to be in the place of an entrepreneur, or manager to think critically regarding a critical situation in business, and thereby take appropriate decisions. How to answer? We have also worked hard upon framing the appropriate ECO 561 final exam answers for the students.
c.) I used the Job Specification and Person Specification when recruiting and selecting my new employees because I can see what skills the employee would need and I can make sure the employee has the skills they need the job. I could also see what kind of person they would be and how they would deal with customers and if they would work well with other employees. 5.a.) b.) The benefits of the Interview Checklist during the interview process is that you could see what they needed or any quality’s that they could have and if they did you were able to tick of
Tanglewood: Case One Dear Mr. Perrone, after reviewing your company history, values and philosophy I feel confident that I can help you design a better functioning staffing department. Acquire vs. develop talent I believe that since two middle class everyday individuals founded Tanglewood, it is within their philosophy to develop talent within to promote ideas from their own employees and make them feel empowered. As part of my research of your company I found that it is company culture to allow all employees to give their input and suggestions, therefore in order to promote participation employees need to feel that their efforts will result in promotions. Hire yourself vs. outsource When I first began researching your company and
STAFF INDUCTION TO NFS | Welcome to Norfolk First Support | This handout is aimed at helping you to learn a greater understanding of how we as a company work, our expectations, guidelines and the importance of following these. During your induction you will learn more about your employer and how your role supports them to achieve their aims and objectives. We hope to give you a clear picture and understanding of your job description, what is expected of you, how this will be achieved and which areas you are responsible for. Every employer has their agreed ways of working and is also known as the policies and procedures. These agreed ways of working are the working procedures that set out how your employer requires you to work.
Your favorable response will be greatly appreciated. I am sure it will contribute tremendously in achieving my goals. Yours Respectfully, Methodology The methods that were used to conduct this research are: * Questionnaires * Interviews * Observation Questionnaires and interviews were chosen by the researcher to get an insider’s point of view from employees, to be able to more understand the system. The researcher was allowed by the employer to observe the workplace to get an understanding of the day-to-day