Est1 - Task 1

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BMA1 – Task 304.1.3-04 Steve Perryman Western Governors University Social responsibility is a concept that many businesses take seriously because it has a direct effect on the consumer’s perception of the company and the bottom line profitability of the company. Social responsibility is the company’s obligation to maximize its positive impact and to minimize any negative impact in a community and its consumers. There are four aspects of social responsibility: Economic, Legal, Ethical, and Philanthropic. There are many examples of companies like Whole Foods, Coca-Cola, and PNC Financial Group who go above and beyond these four aspects of social responsibility. Company Q in the scenario provided has a very poor attitude towards social responsibility because though they provide some basic aspects like Economic and Legal they fall short in Ethical and Philanthropic aspects. We will examine ways that Company Q can improve those lacking aspects. The first potential improvement is in the store closing situation of the scenario where Company Q closed two stores in high crime rate areas. Company Q has the right to be profitable and if they report that these stores are losing money then they have every right to close those stores but they made no efforts in the Philanthropic aspect of social responsibility. Company Q could have made investments in the local community that would have potentially improved the community thus decreasing the crime rate. The investment in the community would also have had a residual effect. Consumers who may not have been purchasing from Company Q’s store might have decided differently if they liked the companies efforts in investing back into the community. If there was a community investment fulfilling the Philanthropic aspect of social responsibility it may not have been necessary to close the two stores.

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