Eastern Electronic, Inc

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Case Study one | Eastern Electronic, inc. | Selecting a Program Manager | | The following Case study deals with a problematic situation within a company, named Eastern Electronic inc. Since the company developed a new BAT program, the need for a new Program Manager emerges. This case study will firstly illustrate the needed skills and properties the Program Manager Job requires. Afterwards, this paper will compare the skills and properties of the two perspective Job candidates and recommend a decision. Finally, the tasks and challenges will of the Job as a BAT Program Manager will be shown. 1. Who should Mr. Knepper select? Why? Before starting a comparison between the two candidates, it is essential to define, which job requirements are needed for the job as a BAT Program Manager. The first requirement of the future BAT Program Manager is that he should know the product he is working on. Therefore you need an experienced engineer who is able to sort through the pieces by himself when there is any technical problem which could inhibit the progress. He has to be able to explain technical details comprehensible to the top management and also to the customer. A good program manager should be able to provide an up-to-the-minute status report about the program and the current projects. The future BAT Program Manager should know the customers and furthermore be acceptable for them. Mr. Knepper mentioned that the perspective BAT Program Manager primarily needs to be competent of managing such a large program as the BAT, which is twice as big as any current program of the EEI (Eastern Electronic inc.). This presupposes that the manager is willing to sacrifice himself for the wealth of the organization and his employees. Loyalty and dedication are big parts of this, above all, the loyalty should be addressed to his employees and customers. Sales

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