Discuss and Critically Examine the Proposition That All Employees Need a Voice to Ensure Effective Performance

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UNIVERSITY OF SUNDERLAND MASTER OF BUSINESS ADMINISTRATION (MBA) Module Name / Title: MANAGING AND LEADING PEOPLE Assignment Title: Discuss and critically examine the proposition that all employees need a voice to ensure effective performance. INTRODUCTION Nowadays, modern employees seem to have evolved and are more outspoken compared to the past. In-fact, there is a study conducted in Ireland (Wilkinson et al; 2004) which suggests that employee voice is more extensive and its impact is huge compared to decade ago. Employee voice has been challenged normally through the representation and recognition of unions due to a considerable gap between the actual and desired level of employee representation, it is argued that this gap has been narrowed with the growth in non-union and direct forms of employee representation (Pyman, Cooper, Teicher and Holland,2006). Unions are the key mechanisms for improving workers productivity, reducing economic imbalance and stabilizing the work force (Freeman and Medoff,1984). But at the same time there has been an increasing focus on information sharing, collective decision-making and employee participation (Benson,2000); therefore some researchers argued that in these situation the role of unions is quite ambiguous and unnecessary (Guest,1987). The empirical evidence suggests that both union and non-union forms have their own benefits and weaknesses. Thus, the main theme of this assignment is to offer an insight on how important is the proposition that all employees need a voice and how different types of employee voice impact organisation’s performance as a whole. This paper will discuss on the different theories and its impact on organizations and suggest on ways to best utilize the benefits from both ends. EMPLOYEE VOICE Normally employee voice is rare in conventional (traditional)
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