• Getting help and advice for manager on computer skills as this is something I need to improve on. • Getting feedback on my progress from manager and staff, then evaluate and decide how to progress • Observing my manager in her work to help gain experience. • Attend regular supervision with my manager to keep up to date with current standards and legislation. This is my personal
My supervisions are taken on shift, my manager will watch how I work, how I integrate with the team of staff and with the clients in the care home and put forward any ideas on what I could do differently but also explain what I am doing well. It will also involve making sure that I fill in all the necessary paperwork such as care plans and accident forms and follow the appropriate policies. They are not formal and it feels easy during these times to ask for advise and to be supported when learning new things within the care home. The appraisals are more formal, myself and the manager will sit down and discuss everything about the job, anything from day to day tasks to staff grievances. The positive of this is that if there is anything I am unsure of I can speak in confidence and not feel embarrassed that I do not know how to do something in front of the care home clients and/or their families.
Once an individual is settled into their role the supervision and appraisal process will be organized and implemented to allow management and staff to meet on a regular basis to continually analyze what progress has been made and what future goals need to be set. Monitoring and catching up on a monthly basis should allow the staff member the opportunity to bring any problems or concerns to the attention of their supervisor, this is an important link in catching and resolving conflict or issues before any real damage can occur. The staff member should also be afforded the opportunity to ask for any training they feel would benefit their development. The training manager or supervisor should also make sure that any upcoming training or development opportunities that are on the horizon should be passed on to the staff member. This should be done with enough time for the individual to go away and think about whether or not they would like take up the opportunity.
Describe at least two ways of improving your performance at work. Where relevant, illustrate your answer with specific examples from your own experience. - Learning from the observations of others: Managers hey may point out areas in which an employee can improve their performance. If the feedback is constructive and fair, the employee can take it on board and try to improve their performance. - Learning from performance review: The appraisal process is about taking a systematic look at what the employee does in their job.
A good communication plan will help a manager build trust with the employees so that when they receive the news of a major change they do not panic and become resistant. The communication plan should include preliminary information, who will be affected, and where employees can get more information on the project. This plan will help to create a surprise-free environment and minimize employee stress (Laframboise, Nelson, & Schmaltz, 2003). A manager should take the time to explain why the changes are necessary and how these changes will help the company achieve its vision (David, 2004). Weekly division staff meetings and quarterly “all hands”
Due to the fact she thinks about making the company money with wasting any. I also believe that Marcia is right about working with her team to be successful, and in turn she is successful. She shows leadership by being a team player, whereas, Sharon is more worried about getting the job done in a hurry. I believe if Sharon and Marcia would work together, and change just a few things they will have a great approach on new policies for the company. How will you tailor your approach to each manager based on your knowledge of each of them?
If we can show our employees what we want them to do by doing it ourselves, they will be able to open up to those ideas and more. Journal Entries Manuel Journals: For this particular section, we decided to just have the manager keep track of the hours for each employee, either on paper or on an Excel spreadsheet, so that it could be used as a reference when the payroll checks arrive. The benefits of manual journals are that they readily available and great for small companies, or those who use it for verification. The details added to each account are infinite. One can have as many notes and markings as one needs to be reminded to check for certain things or make manual changes before final payroll is sent out.
Every movement they make is recorded and taken note of by the employees. This can cause the worker to become paranoid with what is going on around them. Having the fear that they might be doing something wrong can cause their productivity at work to decrease. Surveillance technology systems are mechanisms, which can identify, monitor and track movements and data (Development of Surveillance, 1999). This essay will argue that workers should worry about new information and surveillance technologies within their workforce simply because they have a right to their privacy, especially at their workplace.
What are the major skills Jovita Carranza has demonstrated in her career at UPS that have made her a successful leader? Jovita has shown that she has taken on any opportunity that presented itself to her, while taking the new positions she used it as opportunities to gain better insight into the UPS operations while building on her skills to better position herself for the next opportunity within the company. She epitomizes the A-O-R model, action-observation-reflection model is when a person not only acts but observes and reflects on the new learning and opportunities for improvements on actions that may have not been successful or needed to be altered for a more successful outcome the next time. Ms. Carranza further solidified this by stating, "Sit back and listen and observe", you "learn more by not speaking " (Hughes et all, 2012). Consider the spiral of experience that Jovita Carranza has traveled.
* Conduct regular market research and performance reviews * Ensure each team member has individual job criteria so they know what their goals are and what is expected of them. * Regularly check that their goals are being met and they are following their plans * Conduct surveys from customers asking them how they were treated and if they were satisfied with the outcome of their visit. Also ensure the surveys state who dealt with them * Feedback information to the team member and discuss the outcomes. * Ensure you discuss what they need to work on and improve and how they can achieve their goals more efficiently if needed. * Always finish on a positive discussing what they do well and how many goals they have managed to achieve.