Crisis Management Communication Plan

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Crisis Management Communication Plan Nursing Undergraduate Studies HCS/350 Professor Michael Veal University of Phoenix Avisha Labban Crisis Management Communication Plan Crisis management communication plans are very important for hospitals to have. They should be ready and well equipped for any type of disaster that may come their way. Hospitals should practice drills from time to time so that employees are aware of what to do during a crisis. All over the world there are hospitals that are not prepared for disasters which can lead to confusion if one does occur. There are many steps to follow during a drill. This paper will focus merely on a disaster plan for a hurricane. This paper will discuss an explanation of communication dynamics, three ways to reduce stress, and three ways to resolve potential communication challenges. The most important thing during a hurricane for a hospital to do is find enough room to keep patients. Some hospitals may turn lobbies into patient receiving areas and open hallways will accommodate patients beds. Hospitals need a plan to evacuate and receive patients. There are four goals to help during a disaster and they are: to assess the needs of disaster populations, match available resources to those I need, prevent further effects and implement strategies and evaluate the effectiveness (Noji 2000). Poor communication during a disaster, trauma or crisis can affect the safety of a patient. Communication dynamics differ between a disaster, trauma and crisis because they are all different situations. Some are more extreme than others. The coping strategies are different and the plan of actions are different. For example, during a natural disaster the hospital should already have a plan in action that they can rely on. The community can work together to cope afterward. During a trauma or crisis I feel minimal people are
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