Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start. Good communication skills are also vital between staff members and also external parties (Doctors, Care Co-ordinators, relatives, etc) This helps to maintain a good working relationship between all parties and helps things run smoothly 2.1 Finding a way of communicating with an individual is essential so that you can ascertain their needs, preferences and wishes. Care Plans are a useful tool to help locate any information regarding on how an individual communicates, other ways to establish the communication needs are by observing the individual, asking the individual, and seeking information from others who may know the individual well. 2.2 T o estabish. 2.3 There are two different types of communication, Verbal communication and Non Verbal communication.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
NVQ 3 Adults What Methods are effective in forming, maintaining and ending relationships with individuals and key people? It is important to be aware of the individual’s level of communication and ability and to use there chosen form of communication wherever possible. As I have been keyworker for many individuals I think they need to be aware of the clear boundaries that are put in place and this also needs to be consistent within all staff that will be supporting the individual. This is very important to form positive relationships whilst still keeping professional boundaries in place. You need to be a good listener, patient and be prepared to put in the effort as it can sometimes be very frustrating especially if there are communication difficulties.
Effective communication is a two-way process - sending the right message, that is also being correctly received and understood by the other person. It is essential that there is good and effective communication taking place within the setting. Daily tasks will only be successful and with no complains with smooth transfers of information. In order for me to develop my role, there must be effective communication between me and the coordinator/manager. This will help keep positive morale and improve the quality of work.
As non-verbal communication works great too, knowing the culture you’re in either is be in an organization or in different country. The main point is to communicate positively. B. Understanding Body Language: Communicating through body language is a very crucial task. This shows a person if they are being negative or being effective at communication.
Some might need immediate feedback, such as correcting an action or giving direction Feedback can be provided to acknowledge task completion. This can be either positive or negative. When giving feedback always make sure that you are specific and make sure that it is done timely and privately. Never have the delegate feel embarrassed when giving feedback. Always use effective communication.
I believe that listening to others and being able to put yourself in their shoes in order to understand what they might be feeling is very critical. It then becomes easier to help them manage those feelings and their experiences. It is also important to understand what is happening in that person's life, so it is good to be perceptive in order to notice patterns, dynamics, and other things that serve as clues for helping that person. I believe that I am very perceptive in my relationships with other people. In my opinion, it is also essential to have a sense of humility and I truly strive to always remain humble.
It is important to deal with people with respect for their abilities, personal space. But communication can also be used in the wrong way for example sarcasm, gossip. It must always be correct communication with the correct and factually truths, for it to be received and understood. After all we would expect no less ourselves. Just talking to your team on a daily basically makes all the difference, the team feel wanted and needed.
If everyone has a clear role then individuals will be less likely to become disheartened and be more willing to work together. * Open and clear communication is one of the most important points in effective team performance. Improving communication with other team members will help to build healthy interpersonal relationships. By encouraging team members to contribute their ideas and discuss issues and find solutions together this will increase trust and morale. * Effective Decision Making is vital to a team’s progress.