Unit 74 Support Individuals with specific communication needs
1 Understand specific communication needs and factors affecting them
1.1 Explain the importance of meeting an individuals communication needs
Individuals will have varying, and specific communication needs according to different factors such as visual or hearing impairments, mental health issues, physical illness or language barriers to name but a few. Each individuals communication needs must be addressed and followed by everyone supporting them to ensure that they do not become isolated, excluded or segregated. Communication needs should be identified, and form part of a person centred care plan that will be individually tailored to best meet these needs, and engage in positive and effective communication, support and aids put into place to aid the process.
1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs.
Communication can have a positive, or negative affect on individuals with whom I work with. It can dictate the relationship, and how effectively the individual is supported. Body language is a huge part of communication, and often says a lot, before we have even spoken. Body language needs to be positive, and being able to communicate at some ones level, including physically ( Perhaps by kneeling down or sitting down, always to the side of an individual, never directly in front of) will encourage individuals to interact with more readily. Keeping eye contact, speaking at the correct pace for the individual, and repeating communications where necessary will all aid the process, and are positive ways in which to communicate, Listening, and giving someone the time they need to speak, and finish sentences is just as important, individuals must never be rushed. Working practices must be adapted to each individual and there specific needs, this will help to continuously improve communication, and recognise what...